Danny S Pay

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Verified Reviewer
| map-marker Plymouth, Minnesota

Terrible customer service, product selection and most of all price gouging

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Fresh Thyme Market - Terrible customer service, product selection and most of all price...
Fresh Thyme Market - Terrible customer service, product selection and most of... - Image 2
Fresh Thyme Market - Terrible customer service, product selection and most of... - Image 3

I visited the store at 157** **nd Ave N, Plymouth, MN 55447 today, Friday 08/30/24, around 12:10 PM. I work at the hospital across the highway, so with my limited time, I wanted to quickly grab something for lunch.

I tried to buy a small box of sushi, but the entire display was empty. I stopped by another display for a box of Greek salad (the only kind they had), but an employee informed me that the boxes were not yet priced. So, I approached the entrance, looking around to find something that I could have for lunch. Two middle-aged ladies were lingering nearby, and they finally asked me if I needed help. I explained my problem to them just as I have described it above. Both women shrugged their shoulders without giving any answers. I attempted to protest but was met with mockery.

I took photos of the two store employees when the manager walked up. When I tried to take a photo of her as well, she grabbed my phone. At that point, I left the store, but I am demanding satisfaction. Kathy and Nikki instigated the whole confrontation.

NOTE: I am not interested in a 'corporate' response. Something like 'it was a misunderstanding, but we are committed to customer service' and so forth. If I don't receive a satisfactory answer, I will file a lawsuit.

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Pros:
  • No pros all terirble
Cons:
  • No customer support price gouging

Preferred solution: Apology

User's recommendation: Do not shop there

4 comments
Guest

Ramen noodles always work in a pinch. Or a microwave meal.

The manager should not have touched your personal property, that is a big no no but you also should not be waving your phone in employees' faces. It seems you escalated the situation. Good luck with your lawsuit as you have no case and no damages.

You can't sue for anything. I suggest you find alternatives for lunch.

Guest

What a weak "man" you are....

Guest
reply icon Replying to comment of Guest-2578446

Ha ha... you don't like your picture ?

Guest
reply icon Replying to comment of Guest-2579299

Yawnnnnnn... Another "you must work for them" comment.

My guess is that these people or anyone else on this site knows about your banal rant and that others like it.

As an FYI, this is an entertainment site. Entertainment as provided by fools like you.

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Danny S Pay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

Terrible customer service

Fresh Thyme Market - Terrible customer service
Fresh Thyme Market - Terrible customer service - Image 2
Fresh Thyme Market - Terrible customer service - Image 3

I visited the 157** **nd Ave N, Plymouth, MN 55447 store today Fri 08/30/24 around 12:10PM. I work at the hospital across the highway so having limited time wanted to grab something real quick for lunch.

I tried to buy a small box of sushi but the whole display was totally empty.

I stopped by another display to have a box of greek salad (the only kind they had) but an employee was letting me know that the boxes do not have prices stamped on yet. So I approached the entrance looking around to find something I can have for lunch. 2 middle aged ladies were lingering around and they finally asked me if I need help. I told them my problem exactly how I described it above.

They both shrugged their shoulders, no answer. I attempted to protest when I was literally mocked.

I took photos of the 2 store employees when the manager walked up. I tried to take a photo of her too and she grabbed my phone. At that point I left the store but I demand satisfaction.

Kathy and Nikki started the whole alteration.

NOTE: I do not want a "corporate" answer !!! Something like "it was a misunderstanding but we are committed to whatever customer service" etc etc.

I don't get satisfactory answer I will fill a law suit.

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User's recommendation: Do not shop at Fresh Tyme

Paul H Vjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stillwater, Minnesota

Another special that dissapears

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4th time I have traveled a long way to buy a product they have a special sale on. Less than 2 hours after it started (10am) they are sold out.

This has happened way too many times to be a coincidence.

They must only have a few but never state that. I'm done.

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User's recommendation: Their meat specials must have exterely limited quanities

Fartun Ktg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Had a great cheack person tony at fisher location

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Tony at fisher location 206 is great make us laugh very helpful he's reason we come back store 206 fisher Indiana

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User's recommendation: Keep tony

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