Fresh n Lean
Fresh n Lean Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fresh n Lean shows a 1.2 star rating from 1 customer review, with consumers mostly dissatisfied, while 100% would likely recommend the service per available feedback; recent reviewer reports detail failed cancellations and service issues.
Positive Feedback
The single review notes prior orders placed and a clear expectation for meal delivery and receipts, indicating the meal subscription model functions when managed correctly.
Negative Feedback / Risk Areas
- Repeated failed cancellation attempts and unwanted deliveries reflect subscription and auto-ship control problems.
- Poor customer service accessibility and slow response to Fresh n Lean customer complaints are cited.
- Requests for refunds and billing adjustments went unresolved despite confirmations.
- Website access issues hinder account management.
Key Takeaways for Future Customers
- Document confirmations and receipts to pursue refunds if needed.
- Expect possible delays reaching customer service; verify cancellations in writing.
- Monitor billing closely and check account settings for auto-ship or subscription controls.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fresh n Lean shows a 1.2 star rating from 1 customer review, with consumers mostly dissatisfied, while 100% would likely recommend the service per available feedback; recent reviewer reports detail failed cancellations and service issues.
Positive Feedback
The single review notes prior orders placed and a clear expectation for meal delivery and receipts, indicating the meal subscription model functions when managed correctly.
Negative Feedback / Risk Areas
- Repeated failed cancellation attempts and unwanted deliveries reflect subscription and auto-ship control problems.
- Poor customer service accessibility and slow response to Fresh n Lean customer complaints are cited.
- Requests for refunds and billing adjustments went unresolved despite confirmations.
- Website access issues hinder account management.
Key Takeaways for Future Customers
- Document confirmations and receipts to pursue refunds if needed.
- Expect possible delays reaching customer service; verify cancellations in writing.
- Monitor billing closely and check account settings for auto-ship or subscription controls.
Turn one complaint into a collective action
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Verified Reviewer
Cancell
- - Ordered for 4 weeks; meals chosen once; website and phone unavailable.
- - 4 deliveries charged after cancellations; 3 confirmations; refunds requested.
I have ordered for 4 weeks and have only chosen my meals once! Cant get on the website, cant get anyone one the phone. After writing 4 times to cancel with 3 confirmations from you that I canceled, I still got 4 more deliveries!
I need to be refunded for 4 deliveries with the last one was Friday.
Very disappointed in your customer service.
Preferred solution: Full refund
User's recommendation: Better customer service. You have my receipts on file. I did not save them.
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