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Fresh Flowers Australia

Fresh Flowers Australia

www.freshflowers.com.au
What is your customer experience with Fresh Flowers Australia?

Fresh Flowers Australia Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fresh Flowers Australia reviews show a 4.4 star rating from 1 customer review, with consumers mostly satisfied despite a serious delivery complaint.

Positive Feedback

The single review notes use of the online flower delivery service and implies overall satisfaction is common among consumers.

Negative Feedback / Risk Areas

  • Late or incorrect deliveries ruined a surprise and led to dead flowers and melted chocolate.
  • Customer complains about poor delivery handling and unresponsive customer service.
  • High-cost order concerns raise potential customer complaints about billing and refunds.

Key Takeaways for Future Customers

  • Check Fresh Flowers Australia reviews and confirm delivery dates before ordering.
  • Consider contacting customer service to verify timing for important or expensive orders.
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Resolved
Josefita Onv

Resolved: Online Flower Delivery

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AI Highlights
  • FreshFlowers.com.au charged over €200 for an April delivery.
  • Delivery today left dead flowers and melted chocolate at the doorstep; not recommended.
Updated by user Feb 16, 2016

Screenshot of invoice showing the delivery date (April).

http://s7.postimg.org/i1ej8ptmj/Untitled_1.png

Original review Feb 15, 2016

I used services from FreshFlowers.com.au

It was first time i used online flower order service and i paid for an order that should be delivered in April (something over 200 euros). They delivered it today.

Not only they ruined surprise but also the person who it was delivered to will not be at home for a whole week.

So basically i paid 200 euros for dead flowers and melted chocolate left at the doorstep, because their incompetent service crew can't check on date properly. I am not from Australia but i can advice you not to use at least orders from this website.

Loss:
$200

Preferred solution: Full refund

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