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French Pharmacy

French Pharmacy

frenchpharmacy.com
What is your customer experience with French Pharmacy?

French Pharmacy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

French Pharmacy has a 1.7 star rating from 6 customer reviews and is largely negative, with about 88% unfavorable feedback; common French Pharmacy reviews report counterfeit products, delivery errors, and poor website and customer service.

Positive Feedback

No pros reported by reviewers; few or no positive experiences are described.

Negative Feedback / Risk Areas

  • Customers cite counterfeit or defective products and claims of a scam in French Pharmacy customer complaints.
  • Poor customer service response and unresolved refund or billing issues are frequent.
  • Orders lost, delivered wrong, or tampered with and an unreliable website experience.

Key Takeaways for Future Customers

  • Expect to seek a refund if items are missing, wrong, or appear counterfeit.
  • Verify charges with your bank and be cautious ordering from the website due to reported service failures.
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Media from reviews

French Pharmacy - Packaging
French Pharmacy - Packaging - Image 2
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Show reviews that mention
scam email order customer products jerome salem money jerome salem site
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Anonymous
map-marker Dallas, Texas

Shipped to wrong address - zero customer help

Before placing my order, I confirmed my billing and shipping address. I had moved recently so I needed to be certain.

Bought my products, only for the system to glitch and ship to my old address. I immediately contacted customer service, went no where.

I contacted Monk - and they would not allow me to place a ticket for help because the shipping company had not "received" the package yet.

Contacted the shipping company, Onetrac, who stated that they are holding the package but needed French Pharmacy to confirm my actual shipping address and now just received an email from the delivery company that it was delivered to the wrong address.

I contacted absolutely every arm of this company for help and nothing came from it. Now I'm out money and product.

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Debbie P Cdb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Packaging

French Pharmacy - Packaging
French Pharmacy - Packaging - Image 2

Package looks like it has been open. Cap on bottle was not screwed down all the way and I cant get it to screw down all the way. There was no cellophane wrapping on package or bottle when I received it in the mail.

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Debbie P Cdb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami Beach, Florida

Package was tampered with. Box and bottle.

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Would give them a zero but that wasn't an option provided. Customer service is a joke. Pretty sure they are running a scam.

View full review
Loss:
$65
Pros:
  • No pros that i am aware of
Cons:
  • Defective order and no customer service to make it right

User's recommendation: Do not order from this company. You will lose your money. There is no customer service only option is to leave a review.

Ines G Tmr

Where is my order

I buy sunscreen yesterday you dont send me a confirmation message but you send me the email that says : Your order is incomplete Inès. I not know what this mean

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User's recommendation: Send my order or you return my money

Anonymous
map-marker San Jose, California

Fake website- Big SCAM!!!!

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I ordered the product and never got a confirmation email. No human interaction available Just charging the customer

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Resolved
Ermalinda Hlu

Resolved: Never received my item it's been 4 weeks and the money is gone from my checking account

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Updated by user Feb 01, 2025

Company fixed the issue and I have been provided with apology.

Original review Jan 02, 2025

This is awful your phone does not work you took 45.00 from my account iam calling my bank and iam reporting you for stealing money and no product,MY REVIEW WILL be so all can see you are a scam !!!@

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Jameia Arz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Frenchpharmacy.com FRAUD ALERT

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Frenchpharmacy.com scammed me by selling counterfeit goods. My order arrived very late and the products were all knock-off products, not the real thing.

Do not believe the fake advertisements online. This company is out to scam people.

View full review
Loss:
$850
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Do not recommend

Jameia Arz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Frenchpharmacy.com Stole my money

Frenchpharmacy.com is a fraudulent site. Placed thousands dollars worth of orders and got fake goods.

My email got blocked after I contacted this company.

Jerome Salem in particular the owner had the audacity to argue over email. This company is a scam and sells fake products.

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Shreyansh Wtb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jerome Salem Frenchpharmacy.com Scam Warning

I ordered several hundred dollars' worth of product from this website. They shipped counterfeit products to me that are practically useless.

I emailed their customer service department and someone named Jerome Salem, who claimed he is the owner of the company, was very defensive, rude, and did not take any actions to resolve the issue. He insisted that he is selling genuine products. I do not know who he is trying to deceive.

I have used the products ordered for a few years and I am not someone who can easily be cheated. This is a warning to the public about this fraudulent company led by a fraudster named Jerome Salem.

View full review
Loss:
$500
Cons:
  • Counterfeit products
  • Scam

Preferred solution: Full refund

1 comment
Guest

OMG same thing happened to me. Jerome Salem is ripping people off. Stay away from the phony frenchpharmacy.com site.

Anonymous
map-marker Boston, Massachusetts

French Pharmacy - Review in Cosmetics and Personal Care category from Boston, Massachusetts

I placed an order and never received my order from the site www.frenchpharmayc.com. Be careful folks this site is a scam.

When I emailed the company a grumpy men {{Redacted}] emailed me with a very bad attitude. Next time it was {{Redacted}}, who gave me the runaround and kept telling me one lie after another.

This place will steal your money.

They are a scam. Frenhcpharmacy.com is a scam site that will steal your money and not ship you any products.

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User's recommendation: Do not trust this site. It is a scam

Anonymous
map-marker Sylmar, California

WWW.FRENCHPHARMACY.COM

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This is a warning for customer about this site -www.frenchpharmacy.com let by TImoty and Jerome Salem are scamming customers by selling counterfeit goods.

They are putting customers in great danger.

I placed an order from this site for a product for which they claim to be a direct distributor and I received fake products.

I have purchases and used the product for years and know how the product works.

When I reached out I was met with very aggressive email exchange from TImoty and Jerome.

Do not order anything from this scammy website www.frenchpharmacy.com

View full review

User's recommendation: Stay away

Denisia Mia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disreputable company - you won't get what you paid for

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Do not buy here under any circumstances. They don't send what you ordered and ignore repeated written communications whether via email or through their contact form or via email (ironically, their email address is customerlove@***.com) - they have disconnected the phone number shown here on pissedconsumer.com - and the fact that they appear on website "pissedconsumer.com" should tell you something.

Am now in a position where I have to contact my bank to sort this out. Disreputable company - do not buy here under any circumstances.

View full review
Loss:
$45

Preferred solution: Full refund

User's recommendation: do not buy here under any circumstances unless you want to get ripped off

kim a Lcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Send them a return, and they have not credited my account. I also sent them proof of USPS shipping.

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Updated by user Dec 03, 2023

No nothing was resolved. I emailed french pharmacy a copy of my tracking number from USPS.

I also told them USPS tried to deliver my return package and no one was there to receive it.

And no one from french pharmacy ever refunded me. I learned a hard lesson and I will never order from French Pharmacy again

Original review updated Nov 18, 2023

I have had no interaction with anyone. I am still waiting for my refund.

i sent them a copy of my tracking number I tried to call says number is disconnected.

could someone please get back to me my Order Number is 116341. My USPS tracking number is 9500 11** **03 33** **** **

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Preferred solution: Full refund

Paige B Kwg

Did not receive product

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I have waited weeks for this product and cant even get someone to answer the phone or respond to email inquiries.

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Preferred solution: Deliver product or service ordered

1 comment
Guest

I have same issue. I never received confirmation number and any shipping information but they charged on my credit card for the order. I try to call customer service but no one answer the phone

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