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I placed and order, paid them, and they didn't show up on the day they said they would and didnt even bother to call. I guess in the next few days I will find out when or if they really are shipping my freight or just taking my money. Oh, this is the funny part. I went...
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Scheduled a shipment with them, had a scheduled pick up date, and when that day came around the shipping company that was supposed to pick up the shipment (Old Dominion) refused to. So Freight Quote rescheduled with a different company (YRC) that was more expensive but...
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1.5
I liked
  • Lots of price options
I didn't like
  • Being overcharged without redress
  • Bad customer service
  • Did not relay my delivery needs to shipping company
#954743
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I recently shipped three packages (ordering online) by Busfreighter (Freightquote), through Greyhound Bus. When I submitted my order online (supposedly over 50% cheaper than just taking it to the shipper directly first), I received a quote for $136. When I dropped...
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2.8
I didn't like
  • Being overcharged without redress
#929446
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Sales Review

#998054
1.0
This is a low rent , no class company . Full of liars , starting at the top. Very unprofessional. Take your business else where .
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Freight Shipping Review

#967426
1.0
Shipping is easy, why call a broker that doesnt own a single truck, call a freight company that owns trucks that way there is someone to hold accountable. Freight brokers just want money and dont care about your freight or the truckers hauling the freight.
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Freightquote Freight Shipping Review

#819144
Miscoded class code of my shipment and after investigation it appeared intentional. Then tried to charge me over $700 for their mistake after it was delivered. STAY AWAY! Don't even think of giving them your credit card because they'll charge it without authorization
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Charge Review

#581427
1.0
These guys are charging me $120.00 more than quoted and charging my acct a month after delivery that's a sustaintial amount of money to charge just out of the blue. I would like to continue using your services but not if I'm going to get charged extra without notice ahead of time.
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Absolutely the worst follow up on a shipment possible. They never sent the trucker the required pick up paperwork so he turned around, they didn't send another truck back for over 10 days. When repeatedly asked for an update, we received nothing. This lack of attention...
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We had a horrific experience with this company. We inquired about quotes, and were never told about overages or time costs. Our driver was 2 hours late, left for 5 additional hours to deal with AC repair, arrived at our destination in not ideal shape. He called us as...
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I have used them for several years on tradeshows. This last week after I gave them 2 months notice and followed up before the event to confirm they dropped the ball on getting the carrier there to pick up my freight. End result it cost be 3x as much for the event...
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This company has lost its way and will the last person out shut off the lights. Our on last shipment with them they contracted to a carrier that unloaded our time sensitive crate. It was left in a warehouse for 4 days and no one took the time to call or email us. When...
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1.6
I didn't like
  • Empathy of management
#885243
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Freightquote - Freight Quote, Day Light Robbery
Freight Quote would quote us a fair price, but end up charging us more then double what we were quoted because they said it was a residential shipment.They would not take any responsibility and are poor listeners. I called the carrier that Freight Quote used and...
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1.0
I didn't like
  • Failure to keep customer informed
  • Being overcharged without redress
  • Wasting time and money of customers
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PLEASE READ! First off the reps are friendly and willing to work for you. That being said, FreightQuote cannot follow through. I received a written quote for $1299.00 to ship freight from LA to AZ. Once I committed to quote, I got a call from my rep. He made a mistake...
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Anonymous

Anonymous I am sorry to hear about your experience with this load, feel free to contact me if you need to be taken care of. My name is James at BlueGrace Logistics. We pride ourselves o...

Anonymous

Anonymous Who was your rep at Freightquote? This seems unlikely considering the buyout last year.

1.0
I didn't like
  • Failure to deliver
  • Overrated service
  • Late delivery
#864317
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freightquote.com. Will not recommend this service!!! they hit you with additional charges, sending a truck over, without a lift gate, then charge you for it. Will not ask you if you need one, then claim it's an extra. how lovely. Stay away!! You pay them up front, ok....
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Anonymous

Anonymous This seems like a booking error on the customer part. Many residential customers don't require liftgates, and if you are familiar with them like you sound, you would already k...

1.0
I didn't like
  • Additional charges
  • Being overcharged without redress
#860936
Reply to reviews