Freightcom
Freightcom Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freightcom has a 2.4 star rating from 1 review and overall sentiment is negative with recent recommendations advising not to sign up. Consumers cite high price levels and poor responsiveness from support.
Positive Feedback
The salesperson offered cost-effective shipping options and attempted follow-up, and one support person was described as dedicated.
Negative Feedback / Risk Areas
- Freightcom customer complaints emphasize unreliable customer service and long hold times.
- Missed pickups and lack of communication left shipments abandoned.
- High pricing and limited product diversity reduce value for money.
Key Takeaways for Future Customers
- Read Freightcom reviews before enrolling and expect potential service availability issues across time zones.
- Confirm pickup scheduling and support hours, and clarify billing or upgrade requirements upfront.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freightcom has a 2.4 star rating from 1 review and overall sentiment is negative with recent recommendations advising not to sign up. Consumers cite high price levels and poor responsiveness from support.
Positive Feedback
The salesperson offered cost-effective shipping options and attempted follow-up, and one support person was described as dedicated.
Negative Feedback / Risk Areas
- Freightcom customer complaints emphasize unreliable customer service and long hold times.
- Missed pickups and lack of communication left shipments abandoned.
- High pricing and limited product diversity reduce value for money.
Key Takeaways for Future Customers
- Read Freightcom reviews before enrolling and expect potential service availability issues across time zones.
- Confirm pickup scheduling and support hours, and clarify billing or upgrade requirements upfront.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Dissatisfied service
- - Introduced to cost-effective shipping in 2024, but support was unavailable.
- - Feb 17, 2025 order not picked up; contact attempts failed; office closed.
Company fixed the issue and I have been provided with apology.
I had issues, and the support person, who dedicated his service, was unavailable to answer question and help with issues.
I stopped using the service until the end of 2024.
I was contacted by the same sales person and he apologized for the pathetic service I had prior.
I agreed to renew the service and continue with their shipping.
The sales person contacted me and said he had even better shipping prices and I would have to upgrade the software.
We set a day and time for him to contact me.
He never made the contact.
I placed a shipping order on Monday, February 17th, 2025, and it has not been picked up, nor have I been contacted as to why it sits abandoned.
I tried to contact them on Tuesday, February 18, and Wednesday, February 19th, but the phone lines were busy, I waited for over 40 minutes, left my contact information and still have not had a reply.
I called them on February 19th at 2:30 PST, and the office is closed.
This is insane. How can they expect to run a business if they live off on EST, and have no service available.
User's recommendation: Do not sign up with this company.
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