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Freeze Pipe

Freeze Pipe

thefreezepipe.com
What is your customer experience with Freeze Pipe?

Freeze Pipe Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Freeze Pipe has 2.0 star rating based on 4 reviews; consumers are mostly dissatisfied and recent Freeze Pipe reviews cite missing orders, gray block deliveries, and broken glass.

Key Takeaways for Future Customers

  • Expect mixed quality; some buyers praise the product while others report breakage.
  • Many customers request a refund after nonreceipt or wrong items.
  • Customer service responsiveness is a common concern when researching Freeze Pipe reviews.

Negative Feedback / Risk Areas

  • Repeated reports of orders not received and a gray block delivered instead.
  • No callback or email response; widespread customer complaints about service.
  • Multiple refund requests and accusations of scam or billing disputes.

Positive Feedback

At least one buyer called it a solid piece of work and liked the product before a glass part broke.

View full overview ›

Media from reviews

Freeze Pipe - I never received my order y'all sent me a gray block
Freeze Pipe - I never received my order y'all sent me a gray block - Image 2
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Show reviews that mention
table glass stem broke bubbler percolator side problem glass leading percolator broke
Filter review
Ardyce Xdh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Everything about the freeze pipe is great.. only problem I have is it tipped over on my table didn't fall off just tipped over and the inside glass leading to the percolator broke and I have to get

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Updated by user Apr 28, 2026

To freeze pipe... Answer the damn phone

Original review Apr 27, 2026

I bought the freeze pipe. I love it, but it tipped over one day and just landed on its side.

It didn't fall off of nothing, and the stem to the first bubbler broke. I need another end piece.

Preferred solution: I would just like the end piece of my bubbler exchanged. And I'd like to exchange broken piece

User's recommendation: Purchase. Very solid piece of work. I love it. I don't know what made this little piece break off but it's really good now. If I could just talk to him I'd be happy

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Andrea T Hhg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my order

AI Highlights
  • - I ordered a pipe but did not receive it; only a gray block arrived.
  • - I have called and emailed many times with no response for over a week.

I ordered a pipe that I have not received all I got in the mail was a gray block

I have called numerous times email numerous times and got no answer from anybody I've been doing this now for over a week and got no answer from anybody

Loss:
$25

Preferred solution: Full refund

View full review
Andrea T Hhg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never received my order y'all sent me a gray block

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AI Highlights
  • - No one has called or emailed back.
  • - I ordered a pipe but did not receive it.
  • - I received only a gray block.

I've received no help; nobody has called me back. I ordered a pipe that I have not received.

All I received in the mail was a gray block.

Despite that, nobody has called or emailed me back. I've received no help whatsoever.

Loss:
$25

Preferred solution: Full refund

User's recommendation: My order number is 190780

View full review
Andrea T Hhg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never received my order y'all sent me a gray block

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AI Highlights
  • - I did not receive my order; all that was sent was a gray block.
  • - Please call me back about order 190780; my number is 918-464-****.
Freeze Pipe - I never received my order y'all sent me a gray block
Freeze Pipe - I never received my order y'all sent me a gray block - Image 2
Updated by user Jan 08, 2025

I ordered a pipe from freeze pipe and when I received my package in the mail all it had in it was a gray block no pipe I'll call them email them over and over and they haven't even bothered to call me back so basically I paid for something that I'd have not received they're ripping me off

Original review Dec 31, 2024

I did not receive my order all y'all sent me was a great block somebody won't call me back

I ordered a pipe that I did not receive all y'all sent me was a gray block somebody please call me back my phone number is 918-464-**** my order number is 190780 please somebody call me back

User's recommendation: I need someone to call me back please

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frank w Cne

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam never recieved order

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Freeze pipe has an ad on fb. It is a scam.

No costumer service No response to emails or on their website.

Sezzle should research who they rep for. This is a fraud and i want to cancel payment

Loss:
$20
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Stay away. Scam

View full review

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