H. A W

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Not much help

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I was put onto them by another company to check if they could help. I'm deafblind and the only thing they could have done is talk me through a retune, which would have made things worse.

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Preferred solution: Resolution to my “no signal” on the tv. Retune is not resolving it.

User's recommendation: Don’t bother. Ask a friend to retune your tv or top box.

Anonymous
map-marker Sydney, New South Wales

Get help

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I contacted Freeview but they only told me they could help customers in UK but I solved the problem anyway

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Anonymous
map-marker Liverpool, Liverpool

Poor service with Freeview for 3 weeks

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Yet again, lost signal, programmes and poor picture quality. This has been going on for 3 weeks almost now.

No notification of disruptions or any prior warnings given at all.

We are completely fed up and unimpressed with Freeview. It"s becoming a rubbish service.

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User's recommendation: Don"t bother with this Freeview service at the moment .... Very unreliable

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