FreeUp
FreeUp Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FreeUp has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Its a good app, Very terrible return policy and no fair solution.
Cons: Delivery service is also ok, Doing fraud with me no return my wrong delivered parcels.Recent recommendations regarding this business are as follows: "Problems are solved only if we write a bad review on the app store", "0", "Never buy single thing from this website or from this app's seller.", "Do not know", "View everything of the seller!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FreeUp has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Its a good app, Very terrible return policy and no fair solution.
Cons: Delivery service is also ok, Doing fraud with me no return my wrong delivered parcels.Recent recommendations regarding this business are as follows: "Problems are solved only if we write a bad review on the app store", "0", "Never buy single thing from this website or from this app's seller.", "Do not know", "View everything of the seller!".
Most users ask FreeUp for the delivery of goods as a solution to their issues.
Review authors value the most Turnaround Time and Reliability. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem in order cancellation as a seller and free up didn't resolve my issue immediately
Dear free up
I want to cancel this order as a seller as I've got a higher offer the same item from other user and I want to reach the chat support but it isn't working and always show app has stopped when I go to option NEED HELP and ask for chat support help so please respond to this email and solve my problem as soon as possible even I tried calling to the previous number of free up I was contacted from for the querry if my previous problem I facedvas a seller but it is switched off so I need help please respond and take my request into action
- Get money
- Issues are not resolved easily
Preferred solution: Cancellation of my order with order ID S1348118983252123136
User's recommendation: Problems are solved only if we write a bad review on the app store
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Delhi, National Capital Territory Of Delhi
I did not get payment for 2 products sold
I have not got payment for two products that is shown as sold in the sold out section.total 5 items are shown in the sold out section and i v got couna for 2 producta and cash for 1. But for 2 others products no tramsacyion is done
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDelivery cancel
Dear free up Team
I had ordered from your app for the first time. Date 13 Apr Time 1.49 PM My order ID no S129784****27232****.
Tracking id 177648****0240. Till now I have not received my order from your side. Your delivery agent brought it once. And started talking to the bottom line.
And took the order himself. I just told him that brother let me check the order once and then I will give you OTP. But your agent went on the bottom line. And took the order himself.
Your service is very poor. And then when I sent a request to place the order again from your side, my order was cancelled. They said that this is your policy. I am very sad.
From your delivery agent. Please place my order.
I have already paid for the my order. Plz resolve the issue as soon as possible
Yr Faithfully
Name : Bittu Gupta
User id:mranurag
Mobile no:+91 9910* ***30
Preferred solution: Deliver product or service ordered
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe delivery partner didn't arrive to pickup my parcel
Alright so I had ordered a product on freeup on 1st May which was supposed to be delivered to me on 5th ..then it got delayed and they said they'll deliver it to me by 10th and now they are saying it'll arrive on 14th ? Are they trying to take a month to ship a product ?they only know how to waste a customer's time and money ...they don't even have a customer care number? Unbelievable !
The delivery partner xpressbess was supposed to arrive today ...but they didn't come ...I'm a seller and the buyer is really upset with this ..freeup isn't taking calls and there's no chat system in freeup app where I can contact them ...a lot of customers are facing the same issues ...either the sellers are not getting their orders picked or the customers are not recieving the product
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Daltonganj, Jharkhand
Freeup doing fraud with their customers
Very bad customer service freeup doing fraud with their customers. So never buy single thing from this useless app. I've lost my 9k rupees for bought wrong item and they can't return.
- Very terrible return policy and no fair solution
- Doing fraud with me no return my wrong delivered parcels
Preferred solution: Full refund
User's recommendation: Never buy single thing from this website or from this app's seller.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor payment
S126967****97267****..this order I'd I have shippedbit on 6 th March and has not received payment yet and there is no proper reply on freeup
User's recommendation: Do not know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLOGIN ISSUE
I have been logging in for 2 days but am not able to log in. Please solve my problem as soon as possible. I have not received the product order or I have to receive the money also, my problem is that the login should be solved as soon as possible, this is my very important work, I am a 5 star promoter.
Preferred solution: Full refund
Delhi, National Capital Territory Of Delhi
My account don't open
My account is not open ..plz help me I request you please I request...I will be a Very lose for me please I request you...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyderabad, Telangana
I want to cancel my order Id S123021****37102****
Order ID: S123021****37102**** I can't deliver this product that I reason I want to cancel this order thanks
User's recommendation: Please give proper contact details in app so it's easy to connect
This app is very good!
Complain of not getting the my parcel on time the account holder top_traders_007 havent delivered my product still which is already been sent out and the other viewers have benn telling that this seller is an fraud and doesnt give the right product and if delivers then it is differt product or damaged! I would request to look into this issue! Thank you.
- Its a good app
- Delivery service is also ok
Preferred solution: Deliver product or service ordered
User's recommendation: View everything of the seller!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thrissur, Kerala
Update the my address
I am currently available in Kerala. My address: padinjare veedu nettissery po mukkattukara thrissur mannuthy. Pincode :680651
User's recommendation: Please fast shipment
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