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Freetrade

Freetrade

freetrade.io
What is your customer experience with Freetrade?

Freetrade Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Freetrade reviews show a 1.0 star rating from 1 customer, with consumers mostly dissatisfied and a 100% unfavorable distribution; reviewers cite billing and customer service problems and report the price level is high.

Positive Feedback

One reviewer noted the issue concerned an ISA transfer, indicating product coverage includes tax-year sensitive services.

Negative Feedback / Risk Areas

  • Poor communication leading to missed tax-year timing and unresolved questions, a frequent theme in Freetrade customer complaints.
  • Billing concerns and dissatisfaction with customer service responsiveness.
  • Perceived high price level versus support received.

Key Takeaways for Future Customers

  • Check recent Freetrade reviews and confirm ISA transfer timelines before switching.
  • Verify billing terms and expected customer service response for time-sensitive needs.
View full overview ›

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Duayne Gan

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Verified Reviewer

About ISA transfer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Very poor communication. I needed the question answered before the new tax year. Now there's no point.

Preferred solution: Apology

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