Sachin M Guq

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| map-marker Mumbai, Maharashtra

CREDITS ON HOLD

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Contains 1 confidential file for company representatives

I have an annual subscription. The update is on 19.08.2024, Invoice No.

INV-C-202*-*******.

Two days ago your portal showed 'credit on hold.' I have tried many times to generate issue tickets but there has been no proper solution. Please solve this problem.

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Sachin M Guq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mumbai, Maharashtra

SUBSCRIPTION ISSUE

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Freepik - SUBSCRIPTION ISSUE
Freepik - SUBSCRIPTION ISSUE - Image 2
Freepik - SUBSCRIPTION ISSUE - Image 3
Freepik - SUBSCRIPTION ISSUE - Image 4

Already i have Annual Subscriptions on 19.Aug.2024 , Payment is Credit Card through Is Successful, Your Invoice Is Received. But Portal Shows Payment Failed & Credits is on Hold. so i can not use AI tools.

I tried so Many time on create support Ticket but no Issue Clear

SO PLEASE CLEAR MY ISSUE

invoice no.: # INV-C-202*-*******

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Kaushik P Ztr

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| map-marker Ludhiana, Punjab Province

Inquiry Regarding Design Rejection

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Hello Sir /mem,

I hope this email finds you well. My name is Kaushik Panchal, and I recently submitted a design on FreePik that unfortunately got rejected.

I am writing to seek clarification on the reasons behind the rejection and to understand any specific issues with my design.

I have carefully read FreePik's guidelines and policies, and I believe my design adheres to the specified standards. However, I would greatly appreciate it if you could provide detailed feedback on the rejection, highlighting any particular aspects that need improvement.

I am open to making necessary adjustments to meet the platform's criteria and ensure the acceptance of my design.

Your insights will be invaluable in helping me understand and address any shortcomings.

I understand that your team has a rigorous review process, and I genuinely want to align my submissions with FreePik's quality standards.

Thank you for taking the time to review my inquiry. I look forward to your guidance and appreciate your assistance in resolving this matter.

Best regards,

Kaushik Panchal

C.E.O of 360Design, Ahmedabad

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