Sheila B Gmr

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Verified Reviewer
| map-marker Rayleigh, Essex

No refund on a return, no response or help from customer servicesive

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Ive been trying to get through to someone to help, its like pulling teeth

I returned an item, I have the receipt, its almost a month and I havent heard anything I cant get through to anyone

I know Im old and not very computer savvy but I have never had so much trouble with any other company

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User's recommendation: Do not shop at freemans

Kathleen W Rxb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Ashford, Kent

No rate given because of what happened when I purchased from them

freemans UK - No rate given because of what happened when I purchased from them

I ordered a cooker and paid cash for it and the money came straight out of my bank didn't receive a comformation email so phoned them up the next day was told the order had gone through OK and was being processed at warehouse and I wouldnt get an email till it was being shipped but was reassured order had gone through later that day got a text saying order cancelled because they had put wrong price on item but have not received a refund

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Beryl B Ewn

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Verified Reviewer
| map-marker Newton Aycliffe, Durham

My email changed

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I have account but it will not except my email address to reset my password if you except my email today

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Pj Ogp

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Verified Reviewer
| map-marker Margate, Kent

Not paying correct commission

To complain about my commission that hasnt been paid into my account since February. I have been a customer for many, many years & they have never come up with these excuse of using an offer code.

I have always been paid 10% of the payments I have made.

Its in my contract

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User's recommendation: I have been happy up until now

Anonymous
map-marker Nottingham, Nottingham

Account query

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Had advice doesnt make much sense but I think I have sorted it myself Thankyou said I was behind with payments no true almost paid up now so will not be using them again

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Susan c Qqh

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Verified Reviewer

906521WFC sundress

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freemans UK - 906521WFC sundress

I wore the dress to go away on 5.6.23. I then wore it on 19th to return home and when i stood up from my seat the back of the dress had come away from the elastic part on the back. I think the dress should last longer than wearing twice.

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Preferred solution: Full refund

Lesley S Xus

I can't add my order

I have received an email to say my item is back in stock, although my size looks in stock it wont add to basket

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Cons:
  • Can not speak to anyone

Preferred solution: The item that I am interested in

Karen T Ubk

Unknown bill

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Good afternoon, im writing on behalf of my dad, hes been sent a bill of£587.87 from a company called lowell. He is not aware of this bill as hes not got an account with yourselves and another catalogue called grattan. I would be greatfull if you could investigate this matter, as i can assure you this is NOT my dads, his name is james sells.

Regards karen thornton (doughter).

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Cons:
  • Have not been a customer

Preferred solution: Apology

User's recommendation: Ne aware of your catalogue and the amount you have with them.

Dayanira Loh

Can't log in to my account

I cant log in, when I request to reset my password you are not sending me the link to my email.frustrating

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Preferred solution: My password reset so I can make an orderly

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Mar 7, 2022

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