neil w Yhn

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Rescheduled Elton John concert at Amelia Arena, Tampa to be held 24th April 2022. As no safety protocols concerning Coivd-19, we are not prepared to risk death going to a virus spreader event, so decide to claim tickets and resell.

However, unable to claim as every time I log in to claim tickets the page states there is a problem with the page, check back later, with a phone number if assistance is necessary.

I then tried 6 or 7 times over a week. Nothing!! Even emails to feefreetickets were responded with a robot response every time. Basically, the same response over and over, which is, "here is the link to claim your tickets!"

Called yesterday, on hold for over 45 minutes and then asked do you want a call back?

Yes please! Now I have waited 24 hours for callback.

I am now collating all emails etc. to assist the FBI.

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Loss:
$1000

Preferred solution: Deliver product or service ordered

User's recommendation: Keep clear

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