Offered free sample if I pay postage. Nothing else.

Got billed for full shipment, and put on monthly repeat. Mastercard has revered charges, cancelled monthly, and put in Dispute. Had experience much like C Zabawa above.
View full review
Comment
Helpful 0 Not helpful 0
ID
#1511145 Review #1511145 is a subjective opinion of poster.

DERMALIFT & DERMAVELLE FALSE ADVERTISEMENT!!

The same thing happened to me. When I called to dispute the charges they offered to give me a 35% refund and keep the product. When I refused, I was told they would give me a refund for the 2nd shipment of product, but not the first. I called my credit card company immediately and disputed ALL 4 charges. I then called the skincare company back to confirm they cancelled ALL future shipments and asked them to confirm I would receive a refund for ALL 4 charges and was told I would only be refunded for the 2nd order, that I received today. I informed the rep that I would not be paying for any of the product and asked him to confirm I would receive a refund for ALL 4 charges. The rep informed me that he could give me a refund of 50% for the first order. I informed him I would not be paying for ANY of the orders I received and insisted he get me a 100% refund on ALL 4 orders. He then came back and said my refund would take 7 to 10 business days. Don't let this company take advantage of you. They advertise free product and you pay only for shipping. I paid for shipping and that is all I am willing to pay for. C Zabawa
View full review
Comment
Helpful 0 Not helpful 0
ID
#1473194 Review #1473194 is a subjective opinion of poster.
Service
Freedomskin1 Customer Care
Reason of review
Pricing issue
Loss
$356
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article