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Freedom Moses

Freedom Moses

freedomoses.com
What is your customer experience with Freedom Moses?

Freedom Moses Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Freedom Moses has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don’t buy anything from Freedomoses", "Do not use this company".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

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Tes N

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Verified Reviewer
| map-marker Lac-Brome, Quebec

Damaged sandals

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Updated by user Nov 26, 2023

I have contacted the company five times by email. Their response is an automated reply with fictitious case numbers followed by “we will get back to you when our team has reviewed your case” .

Everything points to the fact that the case number is meaningless and there is NO customer service team. There seems to be a Canadian customer phone number.

I called this number only to get a repeated busy signal with no recording or recognition. Another Fake attempt at customer service.

Updated by user Nov 10, 2023

No communication what so ever from Freedomoses customer service.There isn’t any customer support.

Original review Nov 10, 2023

Sent them five emails about their sandals I only wore at home that after 6 months came apart in two halves on the right foot.. No response on emails except for fabricated case numbers .

I tried calling the number you supplied for Canadian customer service, what I got is an always a busy signal, probably off the hook permanently. I also sent t them a photo of the right foot sandal that came apart in half that I will forward to you supported by a scathing review of Freedomoses Products and Customer Service.

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User's recommendation: Don’t buy anything from Freedomoses

Anonymous
map-marker Columbus, Ohio

Great shoes but the worst customer service

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Everything is fine until you need customer service. The phone rings with no answer.

All email inquires are handled by the same person, Eve Salomon, and you're lucky to get a response.

I've asked repeatedly for the email to a manager to bypass the unhelpful person responding to email. But she just responds How may I help you.

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Anonymous
map-marker Stuart, Florida

Shoes have never arrived, shipped Feb 3

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I have texted emailed and called nothing!!! I have sent proof of purchase, shipped Feb 3, called number on website and its in French and is in Canada, they have charged my credit card. Post office said they are still waiting for my shoes???

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User's recommendation: Do not use this company

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