Freedom Moses
Freedom Moses Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom Moses has a 1.1 star rating from 2 reviews and consumers are mostly dissatisfied; recent Freedom Moses reviews highlight failed deliveries, duplicate orders, and poor response to billing and shipping issues.
Key Takeaways for Future Customers
- Expect slow or nonexistent customer service response for returns and order changes.
- Watch for unexpected charges and verify shipping confirmations before reordering.
Negative Feedback / Risk Areas
- Many customer complaints about no responses to emails and phone calls.
- Reports of charged cards without receipt of goods and difficulty obtaining refunds.
- Order mistakes leading to duplicate or wrong sizes with poor resolution.
Positive Feedback
Some reviews praise the product comfort and style despite service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom Moses has a 1.1 star rating from 2 reviews and consumers are mostly dissatisfied; recent Freedom Moses reviews highlight failed deliveries, duplicate orders, and poor response to billing and shipping issues.
Key Takeaways for Future Customers
- Expect slow or nonexistent customer service response for returns and order changes.
- Watch for unexpected charges and verify shipping confirmations before reordering.
Negative Feedback / Risk Areas
- Many customer complaints about no responses to emails and phone calls.
- Reports of charged cards without receipt of goods and difficulty obtaining refunds.
- Order mistakes leading to duplicate or wrong sizes with poor resolution.
Positive Feedback
Some reviews praise the product comfort and style despite service issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Very disappointed
Credit card charged. No order received.
Order place April. 9 for a gift that now I dont have
Thankyou for helping
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
- I never received a confirmation, then reordered.
- I now have 2 pairs I don't need.
- I couldn't stop the first order and I have had no response.
I received a duplicate order. The reason this happened is that I never received a confirmation, so I ordered again, and then I got confirmation.
I immediately tried to stop the first order but could not reach anyone to figure out how to do that. I now have 2 pairs; this is a gift, and I don't need 2 pairs.
This whole process has been very difficult and disappointing. I have emailed and tried to call to no avail, and I have not received any contact back.
Preferred solution: Full refund
User's recommendation: Not happy can’t get anyone to reach out to me
Manhasset, New York
Wrong size ordered
I need to have a size 8 NOT a size 5?
Can this be updated?
I have never had this happen before
Rhonda siskin
516238****
Rhondasiskin@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged sandals
- Right sandal split in two after six months.
- Five emails sent with no reply; case numbers fabricated.
- The Canadian support line is always busy.
I have contacted the company five times by email. Their response is an automated reply with fictitious case numbers followed by “we will get back to you when our team has reviewed your case” .
Everything points to the fact that the case number is meaningless and there is NO customer service team. There seems to be a Canadian customer phone number.
I called this number only to get a repeated busy signal with no recording or recognition. Another Fake attempt at customer service.
No communication what so ever from Freedomoses customer service.There isn’t any customer support.
Sent them five emails about their sandals I only wore at home that after 6 months came apart in two halves on the right foot.. No response on emails except for fabricated case numbers .
I tried calling the number you supplied for Canadian customer service, what I got is an always a busy signal, probably off the hook permanently. I also sent t them a photo of the right foot sandal that came apart in half that I will forward to you supported by a scathing review of Freedomoses Products and Customer Service.
User's recommendation: Don’t buy anything from Freedomoses
Columbus, Ohio
Great shoes but the worst customer service
- Phone rings with no answer.
- Emails are handled by Eve Salomon; responses are rare.
Everything is fine until you need customer service. The phone rings with no answer.
All email inquires are handled by the same person, Eve Salomon, and you're lucky to get a response.
I've asked repeatedly for the email to a manager to bypass the unhelpful person responding to email. But she just responds How may I help you.
Stuart, Florida
Shoes have never arrived, shipped Feb 3
- No response to text, email, or call.
- Shipped Feb 3; proof of purchase; card charged; site number in French/Canada; post office says waiting for shoes.
I have texted emailed and called nothing!!! I have sent proof of purchase, shipped Feb 3, called number on website and its in French and is in Canada, they have charged my credit card. Post office said they are still waiting for my shoes???
User's recommendation: Do not use this company
Companies Similar to Freedom Moses
Breeze Shoes
“Over all experience made it good On sid on line never was able to talk with any one live Save time by...“
DeFlorance
“No mention that products must be returned to China at buyer's expense, it's buried in the return policy....“
GLOBO Shoes
“Please I'll like to exchange an item I purchased last week. I was sent the wrong size. I purchased a...“
Archies Footwear
“I received my 5th pair of Archies and they have deep intents in both shoes. They are also much looser...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.