Freedom Health Insurance
Freedom Health Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom Health Insurance has a 1.0 star rating from 3 reviews and is widely described as unsatisfactory; recent recommendations say "Avoid". Customers cite high price, billing issues, and poor customer service.
Positive Feedback
The company advertises an Elite plan that lists HCA hospitals as covered.
Negative Feedback / Risk Areas
- Repeated claim denials labeled pre-existing despite recent diagnosis, a major Freedom Health Insurance customer complaints theme.
- Reported difficulty accessing HCA hospitals and cancelled procedures by the insurer.
- Poor customer service with limited staff and complaints about billing and refunds.
Key Takeaways for Future Customers
- Read Freedom Health Insurance reviews before enrolling and confirm pre-existing condition definitions.
- Get written pre-authorization for procedures and confirm hospital access under the Elite membership.
- Expect potential billing disputes and limited customer service availability; document communications for refunds or claims.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom Health Insurance has a 1.0 star rating from 3 reviews and is widely described as unsatisfactory; recent recommendations say "Avoid". Customers cite high price, billing issues, and poor customer service.
Positive Feedback
The company advertises an Elite plan that lists HCA hospitals as covered.
Negative Feedback / Risk Areas
- Repeated claim denials labeled pre-existing despite recent diagnosis, a major Freedom Health Insurance customer complaints theme.
- Reported difficulty accessing HCA hospitals and cancelled procedures by the insurer.
- Poor customer service with limited staff and complaints about billing and refunds.
Key Takeaways for Future Customers
- Read Freedom Health Insurance reviews before enrolling and confirm pre-existing condition definitions.
- Get written pre-authorization for procedures and confirm hospital access under the Elite membership.
- Expect potential billing disputes and limited customer service availability; document communications for refunds or claims.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cowboy firm - warn others
- - Freedom denied the claim as pre-existing due to pregnancy-related joint pains.
- - MRI showed a bone sticking out as the cause of knee pain.
I made a claim for bad knee pain, I saw the GP and orthopedic consultant for the 1st time, within a month of the continuous pain. Had an MRI, showed the cause of pain was a bone sticking out.
Freedom refused to cover the claim, stating it was pre-existing. They said the knee pain was pre-existing, as I complained to my GP of knee, wrist, fingers and ankle pain, just under 5 years ago, shortly after pregnancy, where I gained 5.5 stone. Its a well known fact that women get pain in their joints around pregnancy, due to hormones and weight gain.
Freedom would not cover my claim.
They also claim to cover HCA hospitals in their Elite plan, but then make the process extremely difficult if you try to use them.
Only have 1 manager who works part-time. Other staff cant deal with query.
Cancel procedures the day before, and on the day that they are planned for.
They will do anything in their power to not pay out for procedures.
User's recommendation: Avoid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarn others - cowboy firm
please see the details of my previous review. Do you still have it, to save me writing it again? Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCowboy institution.
- - MRI showed the knee pain was from a bone sticking out.
- - Freedom refused the claim as pre-existing due to earlier joint pains after pregnancy.
Cowboy institution. I made a claim for bad knee pain, I saw the GP and orthopaedic consultant for the 1st time, within a month of the continuous pain.
Had an MRI, showed the cause of pain was a bone sticking out. Freedom refused to cover the claim, stating it was pre-existing. They said the knee pain was a pre-existing, as I complained to my GP of knee, wrist, fingers and ankle pain, just under 5 years ago, shortly after pregnancy, where I gained 5.5 stone. Its a well known fact that women get pain in their joints around pregnancy, due to hormones and weight gain.
Freedom would not cover my claim.
They also claim to cover HCA hospitals in their Elite plan, but then make the process extremely difficult if you try to use them.
Only have 1 manager who works part-time. Other staff cant deal with query.
Cancel procedures the day before, and on the day that they are planned for.
They will do anything in their power to not pay out for procedures.
User's recommendation: Avoid
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I was reading your statement about pre.Existing. pre existing conditions do not matter to medicar adVantage companies, they take you regardless of how sick you are it makes me think that you're reviewing freedom Health for the under65 , which is a complete different company.
Member service phone number is 800401**** Maybe have them look into it, because pre existing conditions is definitely not a reason that we would deny. And if it was denied, you can definitely appeal it, and member services will walk you through that process.