Freedom Health Insurance
Freedom Health Insurance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom Health Insurance has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid"."Avoid".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
London, England
Cowboy firm - warn others
I made a claim for bad knee pain, I saw the GP and orthopedic consultant for the 1st time, within a month of the continuous pain. Had an MRI, showed the cause of pain was a bone sticking out.
Freedom refused to cover the claim, stating it was pre-existing. They said the knee pain was pre-existing, as I complained to my GP of knee, wrist, fingers and ankle pain, just under 5 years ago, shortly after pregnancy, where I gained 5.5 stone. Its a well known fact that women get pain in their joints around pregnancy, due to hormones and weight gain.
Freedom would not cover my claim.
They also claim to cover HCA hospitals in their Elite plan, but then make the process extremely difficult if you try to use them.
Only have 1 manager who works part-time. Other staff cant deal with query.
Cancel procedures the day before, and on the day that they are planned for.
They will do anything in their power to not pay out for procedures.
User's recommendation: Avoid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Warn others - cowboy firm
please see the details of my previous review. Do you still have it, to save me writing it again? Thank you.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCowboy institution.
Cowboy institution. I made a claim for bad knee pain, I saw the GP and orthopaedic consultant for the 1st time, within a month of the continuous pain.
Had an MRI, showed the cause of pain was a bone sticking out. Freedom refused to cover the claim, stating it was pre-existing. They said the knee pain was a pre-existing, as I complained to my GP of knee, wrist, fingers and ankle pain, just under 5 years ago, shortly after pregnancy, where I gained 5.5 stone. Its a well known fact that women get pain in their joints around pregnancy, due to hormones and weight gain.
Freedom would not cover my claim.
They also claim to cover HCA hospitals in their Elite plan, but then make the process extremely difficult if you try to use them.
Only have 1 manager who works part-time. Other staff cant deal with query.
Cancel procedures the day before, and on the day that they are planned for.
They will do anything in their power to not pay out for procedures.
User's recommendation: Avoid
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I was reading your statement about pre.Existing. pre existing conditions do not matter to medicar adVantage companies, they take you regardless of how sick you are it makes me think that you're reviewing freedom Health for the under65 , which is a complete different company.
Member service phone number is 800401**** Maybe have them look into it, because pre existing conditions is definitely not a reason that we would deny. And if it was denied, you can definitely appeal it, and member services will walk you through that process.