Freedom First Credit Union
Freedom First Credit Union Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom First Credit Union has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. Reviewers highlight customer service and billing practices; price level reported as medium. Recent recommendation: "Just follow the procedures and they will understand."
Key Takeaways for Future Customers
- Expect limited customer support availability; check policies before joining.
- Mobile deposit and check holds may require research and verification.
Negative Feedback / Risk Areas
- Frequent customer complaints about lack of live help and no 24/7 customer service.
- Issues reported with billing practices and check release delays.
Positive Feedback
Staff will follow procedures for check holds and release once verification is complete.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom First Credit Union has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. Reviewers highlight customer service and billing practices; price level reported as medium. Recent recommendation: "Just follow the procedures and they will understand."
Key Takeaways for Future Customers
- Expect limited customer support availability; check policies before joining.
- Mobile deposit and check holds may require research and verification.
Negative Feedback / Risk Areas
- Frequent customer complaints about lack of live help and no 24/7 customer service.
- Issues reported with billing practices and check release delays.
Positive Feedback
Staff will follow procedures for check holds and release once verification is complete.
My checking account
No one is working at customer service to help with issues . Called 2 different numbers no 24/7 customer help
Stuart, Virginia
Update on check hold release on my alimony check.
They did a check release. I understand with a mobile deposit they have to do a research that the funds are available.
User's recommendation: Just follow the procedures and they will understand.
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