Freedom Care
Freedom Care Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom Care has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. Recent feedback states, "I would never recommend this company to another person." Reviewers cite a high price level and poor customer service and limited product or service diversity, consistent with typical Freedom Care reviews.
Positive Feedback
There are no recent positive remarks; the single review reports switching to another company.
Negative Feedback / Risk Areas
- Frequent complaints about customer service responsiveness and support.
- Reported billing errors that led to underpayment to a care provider and financial harm.
- Poor app usability and problems resolving issues, raising refund and payment dispute concerns.
Key Takeaways for Future Customers
- Expect 1.0 star-level dissatisfaction in Freedom Care reviews and consider alternatives before committing.
- Verify billing, paychecks, and refunds promptly and document communications with customer service.
- Be cautious if relying on membership, auto-ship, or subscription features due to reported service gaps.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freedom Care has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. Recent feedback states, "I would never recommend this company to another person." Reviewers cite a high price level and poor customer service and limited product or service diversity, consistent with typical Freedom Care reviews.
Positive Feedback
There are no recent positive remarks; the single review reports switching to another company.
Negative Feedback / Risk Areas
- Frequent complaints about customer service responsiveness and support.
- Reported billing errors that led to underpayment to a care provider and financial harm.
- Poor app usability and problems resolving issues, raising refund and payment dispute concerns.
Key Takeaways for Future Customers
- Expect 1.0 star-level dissatisfaction in Freedom Care reviews and consider alternatives before committing.
- Verify billing, paychecks, and refunds promptly and document communications with customer service.
- Be cautious if relying on membership, auto-ship, or subscription features due to reported service gaps.
Poor service
Everything from the app not being user friendly. The customer service or lack thereof just sucks. I am switching to another company.
User's recommendation: I would never recommend this company to another person
Freedom care did not pay my care provider the...
- Freedom care underpaid the care provider by $200.
- Case worker did not follow up, leading to storage issues and loss of belongings.
Freedom care did not pay my care provider the correct amount on his check. We called and asked multiple times if the time sheet was reflecting the hours he worked. It showed the amount of approved hours and then the amount of worked hours and they were correct however his check was 200 short and when we contacted the case worker they said they would call back because they said they couldn't do anything until next week and because of their mistake and negligence we can't pay our storage unit and lost our unit with 50 years worth of belongings and they never exec called us back
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