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Freecycle

Freecycle

www.freecycle.org
What is your customer experience with Freecycle?

Freecycle Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Freecycle has a 1.1 star rating from 5 reviews; consumers are mostly dissatisfied and the rating distribution is 88% unfavorable, 13% positive.

Positive Feedback

Some users report successful giving and receiving of free items and note membership is free and aims to reduce landfill waste.

Negative Feedback / Risk Areas

  • Widespread reports of being flooded with emails and inability to unsubscribe, a frequent Freecycle customer complaints theme.
  • Alleged email spoofing affecting AOL and Yahoo users, creating security and spam concerns.
  • Poor or unresponsive customer service and frustration over account, refund, and cancellation handling.

Key Takeaways for Future Customers

  • Check Freecycle reviews before joining and be prepared to manage email settings proactively.
  • Use caution with AOL or Yahoo addresses due to reported spoofing issues.
  • Expect limited customer service responsiveness and verify membership details to avoid unwanted messages.
View full overview ›

Media from reviews

Freecycle - Emails
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Show reviews that mention
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Gary D Uhb
map-marker New York, New York

Flooded with emails

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Over 1000 emails from recycle.org in my attempt at stopping it has been unsuccessful. Customer service number is not working any attempts on getting this resolved is obviously an exercise in futility. FREECYCLE .ORG SUCKS!

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Gary D Uhb
map-marker Wappingers Falls, New York

I am flooded with emails from free cycle.PLASE STOP!!!

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I keep getting emails from free cycle.org. It has in the past flooded me with hundreds and hundreds of Email entrance and I wanted to STOP NOW!!!

I hate this company and I want satisfaction. I am sick and tired of this.

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Cons:
  • See above

Preferred solution: I would like to get rid of any mention of your company on my email addresses. Stop it!

User's recommendation: My recommendation is to immediately answer these kind of requests and deal with them. I am sick and tired of getting these emails and trying to cancel them. Could someone please please please help me

Ann R Hdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Emails

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Freecycle - Emails
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This is my fourth request !!! I stopped counting at 50 emails in just two days !

Please remove me from your list. This is ridiculous.. STOP PLEASE !!

I WILL NOT change password !

I DO NOT want to receive emails any longer !

I keep waiting for a code and its not arriving. Why can I not stop these?

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User's recommendation: I have reached out five times ! I am receiving more than 50 emails a day ! I can’t get them to stop and you can’t call. Ridiculous

Anonymous
map-marker North Rose, New York

Gratitude

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I have given and received items using the Freecycle site. They are one of the longest running "recycle goods" business in the world.

Membership is free and so are all of the items given or received.

Their goal is to keep still usable items out of landfills.

For a few months, non-member AOL and Yahoo ESP users have been spoofed by clever scammers pretending to be Freecycle. They cannot fix this because it is not coming from them.

It looks like AOL and Yahoo are not willing to help their users. It is no wonder why their users are upset - but they are blaming the wrong company.

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User's recommendation: Do not use AOL or Yahoo. Latest security incident: Spoofed emails in 2025 Email spoofing: Freecycle confirmed that its email address is being spoofed, meaning a scammer is falsifying the sender's address to make emails appear legitimate. Two types of scams: The organization noted two specific spam campaigns: One involves emails asking users to reset their passwords. Another directs users to fraudulent websites by clicking links in the email.

Anonymous
map-marker Bethel Park, Pennsylvania

Terrible terrible terrible

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I keep asking you to lose my email address. I do not want a password.

I do not want an account. I do not want to hear from you again.

I'm getting 700-800 emails a day. STOP

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Domonique Mel

You are interfering with my life sending thousands of your emails

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You are sending me thousands of emails every day. I have never heard of you!

Stop! Why are they doing this? I want you to stop. I do not have an account with them.

Beware! They want you to pay to communicate with them!

View full review
Cons:
  • Will send thousands of emails everyday

Preferred solution: Apology

User's recommendation: Do not buy from these people. Terrible communication with them. They will charge you to speak to them. I am not a member of I have never heard of them They send me thousands of email EVERY day.

Anonymous
map-marker Spring Hill, Florida

I want you to stop emailing me ive asjed many times

yes il dont want to recieve enails i recieve like 20 in one day and i didnt even sign up to recieve emails please make it happen thank you.

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Savio Gmi

Don’t know where my personal information has disappeared to

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My important information has disappeared when I was trying to sign up. I dont want someone to get my CC information!!!

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User's recommendation: Be careful.

Anonymous
map-marker Littleton, Colorado

Account info given

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Feels like a scam. Hard times sign up.

Too difficult for the elderly. Should no ask for account information

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User's recommendation: Don’t do it

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