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Free Country

Free Country

freecountry.com
What is your customer experience with Free Country?

Free Country Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Free Country has 2.8 star rating based on 5 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Never NEVER will I recommend them!", "Don’t know yet. I need to hear from them".

  • Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is low according to consumer reviews.

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item vest holidays tracker tracker shows tracker says
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Resolved
Talise Qry
map-marker Miami, Florida

Resolved: My tracker shows this item was delivered in Sept. I just ordered this vest

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Updated by user Jan 06, 2025

Company fixed the issue and I have been provided with apology.

Original review Dec 29, 2024

I have not been able to contact anyone, probably due to the holidays? I am hoping this vest will be delivered even though the tracker says it delivered in Sept. ?

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1 comment
Guest

Same issue says delivered in sep but never received my order that was placed in dec very frustrating

jenna W Iam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don’t understand their return and can’t get in contact with them

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Their return policy was fine, but the actual act of return was chaos. I wish they were more clear on steps on what we needed to do in order to return so I wasnt sitting at the wrong store with my two young kids in order to return this product.

Then theyre going to charge more money to ship it back when most things nowadays have free returns.

I will not be doing business with them again. I also wish that I couldve been able to reach out to a customer service representative, I called three times and each time I was on hold I was disconnected within a matter of minutes.

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Loss:
$9
Cons:
  • Jackets
  • Our way wide in the waist
  • And that should be advertise with heavy people wearing the codes instead of thin people

Preferred solution: Full refund

Teresa H Iph

Question about swim wear

Noone ever answe been trying to can for 2 weeks I do alot of ordering from you at least someone can answer calls

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Preferred solution: Swim wear .be nice if someone could answer the phone .I do alot.of business with free country

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Fresno, California

Never received coat OR refund

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Contains 1 confidential file for company representatives

Still to no avail, no contact whatsoever from them. They took my money, I didnt get a refund and STILL NO COAT

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User's recommendation: Never NEVER will I recommend them!!

Anonymous
map-marker Minneapolis, Minnesota

Looking for replacement coat

Have had a FC coat for years & zipper broke. The coat is royal blue, RN # 82608 and the shell, lining, and filler are all 100% polyester.

What is the closest replacement?

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Anonymous
map-marker Hialeah, Florida

Placed order and still don’t have tracking number and they will not contact me and I can’t get hold ofthem

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They will not call me or email or send tracking number I need to know if order will be here for Christmas

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Anonymous
map-marker Fort Lauderdale, Florida

Placed order " 15mmAF2907p yesterday did not get tracking number

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They told me they would contact me today. I just want to know when order #829**** will be delivered.

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User's recommendation: Don’t know yet. I need to hear from them

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