Skip to content
Free Country

Free Country Reviews

freecountry.com
What is your customer experience with Free Country?

Free Country Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Free Country has a 2.5 star rating from 2 reviews and consumers are mostly dissatisfied. Rating distribution shows an unfavorable share. Reviewers value Discounts and Special Offers and product variety. Common issues are returns, refunds, tracking, and poor customer service; price level is reported low. Recent recommendations include strong negative sentiments and requests for contact.

Key Takeaways for Future Customers

  • Check Free Country reviews before ordering due to repeat customer complaints.
  • Expect low price and diverse product selection but verify return rules.
  • Confirm tracking and delivery timelines prior to gift purchases.

Negative Feedback / Risk Areas

  • Difficulty reaching customer service and no response to calls or emails.
  • Problems with returns, refunds, and unclear exchange/cancellation policy.
  • Missing or delayed tracking and undelivered items.

Positive Feedback

Customers praise discounts, special offers, and a diverse selection at low price points.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
item vest holidays tracker tracker shows tracker says
Filter review
Sort by
Resolved
Talise Qry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My tracker shows this item was delivered in Sept. I just ordered this vest

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 06, 2025

Company fixed the issue and I have been provided with apology.

Original review Dec 29, 2024

I have not been able to contact anyone, probably due to the holidays? I am hoping this vest will be delivered even though the tracker says it delivered in Sept. ?

View full review
1 comment
Guest

Same issue says delivered in sep but never received my order that was placed in dec very frustrating

jenna W Iam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don’t understand their return and can’t get in contact with them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Return steps were unclear and chaotic; I went to the wrong store with my kids.
  • - They charge for return shipping and customer service was hard to reach.

Their return policy was fine, but the actual act of return was chaos. I wish they were more clear on steps on what we needed to do in order to return so I wasnt sitting at the wrong store with my two young kids in order to return this product.

Then theyre going to charge more money to ship it back when most things nowadays have free returns.

I will not be doing business with them again. I also wish that I couldve been able to reach out to a customer service representative, I called three times and each time I was on hold I was disconnected within a matter of minutes.

Loss:
$9
Cons:
  • Our way wide in the waist
  • Jackets
  • And that should be advertise with heavy people wearing the codes instead of thin people

Preferred solution: Full refund

View full review
Teresa H Iph

Question about swim wear

Noone ever answe been trying to can for 2 weeks I do alot of ordering from you at least someone can answer calls

Preferred solution: Swim wear .be nice if someone could answer the phone .I do alot.of business with free country

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Fresno, California

Never received coat OR refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Still to no avail, no contact whatsoever from them. They took my money, I didnt get a refund and STILL NO COAT

User's recommendation: Never NEVER will I recommend them!!

View full review
Anonymous
map-marker Minneapolis, Minnesota

Looking for replacement coat

Have had a FC coat for years & zipper broke. The coat is royal blue, RN # 82608 and the shell, lining, and filler are all 100% polyester.

What is the closest replacement?

View full review
Anonymous
map-marker Hialeah, Florida

Placed order and still don’t have tracking number and they will not contact me and I can’t get hold ofthem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They will not call me or email or send tracking number I need to know if order will be here for Christmas

View full review
Anonymous
map-marker Fort Lauderdale, Florida

Placed order " 15mmAF2907p yesterday did not get tracking number

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They told me they would contact me today. I just want to know when order #829**** will be delivered.

User's recommendation: Don’t know yet. I need to hear from them

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article