My husband ordered a fridge, dishwasher, and stove on 6/20. No delivery time was given. I called three times to try and find out when they would be delivered, so we could get a plumber to install the dishwasher and ice maker tubing for the fridge. Every response was exactly the same. We will talk to our reps and get right back to you. Never happened. My husband finally called last week and they were finally delivered on Thursday 7/16. They got the fridge in. Wouldn't touch the dishwasher. But did not bring the parts needed to hook it or the fridge up. When they put the stove in, it wouldn't work. Wouldn't come on. When the plug was pulled on the old one there was no indication there was a problem. When they plugged in the new one, nothing. No one knew if it was the stove or the box. They said an electrician would be out first thing Friday morning to see if it was the stove or the electrical box. Of course we heard nothing on Friday, so husband called again. They can come NEXT THURSDAY. A week without the stove. He told them this was not acceptable. They said they would deliver a new stove Saturday. They brought a stove, it still didn't work. The problem is probably in our electrical box. HOWEVER, the stove they brought to replace our brand new stove was a ding and dent floor display. NOT what we bought. They didn't say a word, but I knew immediately it was not the same stove we bought and I saw the big dent on the side. They were never going to tell us! When I tried to call, they weren't picking up, although they were open. I called another store and told them to get a hold of the store here and get my NEW stove back. We did not pay for a ding and dent. The salesman called and said he didn't know what they were doing..got that right. He has to order a new stove for us, but has no idea when one will get here. We can use the ding and dent until then. My point here is, the service has been awful...and they were willing to STEAL from us by giving us a "new" stove that was about 400 less than we paid for, with apparently no intention of ever telling us. I thought stealing was illegal. We will never ever deal with them again and would never ever recommend them. I would give them a minus 3 stars if I could.
User's recommendation: Never use them, they don't seem to mind stealing from you and their service is non existent.