New Reviewer

Smart watch dead after 2.5 years

Frederique Constant - Smart watch dead after 2.5 years
My Frederique Constant Horological Smart watch was a one of my favorite watches. After 2.5 years of light use while sitting in my watch box it died. I sent it out for repairs last October. It went all the way back to Switzerland. The diagnoses, they needed to replace the entire watch mechanism and the watch case, total bill with shipping $500.00. The reason for the failure I was told is that the seal on the push button crown failed allowing moisture to enter the watch. They would not budge on the price which I was not about to pay. After over five months and a $100.00 shipping bill I got the watch back today. Anyone interested in purchasing a watch paperweight?
View full review
ID
#1508080 Review #1508080 is a subjective opinion of poster.
Location
Bang Phli, Samut Prakan Province
Product
Frederique Constant Watch
Pros
  • Design of the watch
Cons
  • Failed completely in less than three years
Reason of review
Damaged or defective
Loss
$850
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article