Fred Anderson Kia of Greenville
Fred Anderson Kia of Greenville Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fred Anderson Kia of Greenville has a 1.0 star rating from 1 review; consumers report dissatisfaction with customer service, limited product diversity, and a high price level.
Positive Feedback
No positives were highlighted in the submitted review; the service outcome was unresolved and support callbacks were missed.
Negative Feedback / Risk Areas
- Service department slow to respond and failed to return a promised callback, reflecting recurring customer complaints.
- Dealer redirected owner to follow a manufacturer Technical Service Bulletin instead of completing warranty repair.
- Reviewers note high pricing and concerns about limited service offerings.
Key Takeaways for Future Customers
- Check Fred Anderson Kia of Greenville reviews before booking service and confirm warranty repair procedures.
- Ask for written timelines and manager contact, and verify billing, refunds, subscriptions or warranty coverage terms up front.
- Compare prices and dealer service options to avoid unexpected costs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fred Anderson Kia of Greenville has a 1.0 star rating from 1 review; consumers report dissatisfaction with customer service, limited product diversity, and a high price level.
Positive Feedback
No positives were highlighted in the submitted review; the service outcome was unresolved and support callbacks were missed.
Negative Feedback / Risk Areas
- Service department slow to respond and failed to return a promised callback, reflecting recurring customer complaints.
- Dealer redirected owner to follow a manufacturer Technical Service Bulletin instead of completing warranty repair.
- Reviewers note high pricing and concerns about limited service offerings.
Key Takeaways for Future Customers
- Check Fred Anderson Kia of Greenville reviews before booking service and confirm warranty repair procedures.
- Ask for written timelines and manager contact, and verify billing, refunds, subscriptions or warranty coverage terms up front.
- Compare prices and dealer service options to avoid unexpected costs.
Turn one complaint into a collective action
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Verified Reviewer
Service Department
- - Navigation malfunctioned on a 2023 Sportage with 13,700 miles.
- - Gave Kia Technical Service Bulletin #208; service manager hasn't replied in 2.5 days.
Never heard from them
The service dept.
sent me home with a copy of Kia's "Technical Service Bulletin#208" and told me to follow the instructions.
I called and asked to speak with the service manager and was told he was busy but would call me back...that was two and a half days ago!
I would expect that a vehicle still under the manufacturers warranty would be serviced by their dealer network but guess Fred Anderson Kia service dept. has a different understanding of what constituents customer service.
Preferred solution: Explain to me why the dealer would not address the problem with the navigation system, especially since the car is still under warranty.
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