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Freckled Poppy Boutique

Freckled Poppy Boutique

freckledpoppy.com
What is your customer experience with Freckled Poppy Boutique?

Freckled Poppy Boutique Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Freckled Poppy Boutique has 1.2 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Refunded me the correct amount and in just a few hours.
    Cons: Customer service & return policy.

  • Recent recommendations regarding this business are as follows: "do not like this page or follow it", "Don’t purchase from site because if you have a problem, exchange, refund or question you can’t reach anyone", "Answer calls and emails. Allow arrangements for exchanges or refunds/returns", "Beware of ordering from Freckle Poppy", "Freckled poppy refunded me so they did the right thing in a very quick amount of time".

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Media from reviews

Freckled Poppy Boutique - Return: you make this extremely difficult
Freckled Poppy Boutique - Return: you make this extremely difficult - Image 2
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Show reviews that mention
order return customer number exchange customer service christmas service size matter
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Anonymous
map-marker Grandfield, Oklahoma

Remove me from facebook

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stop all notifications and remove me from facebook, it is verry annoying and not user friendly i want it off my phone NOW

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User's recommendation: do not like this page or follow it

Anita G Gxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve been trying real hard and real patient to

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No matter what I do, I can't seem to get a hold of anyone or try all their little prompts. Nothing is.

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Preferred solution: Full refund

Anita G Gxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eau Claire, Wisconsin

Have a return and cannot figure out no matter what I try just not

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Trying to make a return no matter what I look at or try to go into there is nothing on a return other than you shouldnt have worn it. You shouldnt this you shouldnt that and you only have a couple days.

I have got order number 476-****.

I have three items that need to be returned. One item did fit

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Anonymous
map-marker Lebanon, Missouri

Unable to reach company or customer service for exchange of wrong size

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Received purchase after date of delivery. Size was too small.

You have seven days to return, but need to contact the company first to initiate return.

Called several times a day several days in a row and cannot reach anyone in customer service or even have the phone answered by anyone is always busy, unless after hours, then rings and rings, and rings with no messaging. I called an additional phone number that was on the webpage and it is a third-party who takes information and then charges a fee to pass it on to freckled Poppy company along with your credit card numbers no thank you

Obviously I would not recommend purchasing from this company as theres no recourse if you get wrong size have a problem with the order, etc.

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User's recommendation: Don’t purchase from site because if you have a problem, exchange, refund or question you can’t reach anyone

1 comment
Guest

Their website says 14 days after delivered, not 7. It goes on to list exceptions, no sale items, items with coupon code at/above 30%, mystery items, jewelry, personal care, accessories and anything listed as final sale are not returnable.

They have a return portal on their site. There is no need to call.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dearborn, Michigan

Exchange jeans wrong size

Contains 1 confidential file for company representatives

I have never been able to reach Freckled Poppy to arrange an exchange for correct size. Im very disappointed in their lack of customer service. Unfortunately, I read all of their negative reviews after I had made the purchase and couldnt contact anyone to make an exchange.

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User's recommendation: Answer calls and emails. Allow arrangements for exchanges or refunds/returns

Lorri P Txm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have *** in my sweater when I received it

Contains 1 confidential file for company representatives

I ordered this sweater for Christmas. I received you when it was purchased.

I looked at it and it had *** in it. Id like to get my money back.

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Loss:
$51

Preferred solution: Full refund

Thaddeus Inc
map-marker Saint Paul, Minnesota

Return: you make this extremely difficult

Freckled Poppy Boutique - Return: you make this extremely difficult
Freckled Poppy Boutique - Return: you make this extremely difficult - Image 2

No one to contact and when I try to return online it says you are unable to find order.

I will report you to BBB if you do t have someone contact me.

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User's recommendation: Allow people to talk to someone or navigate on line.

1 comment
Freckled P

Hello, we see the return information was being entered incorrectly, but we see you were able to figure it out and you have been refunded.

Riane Ilu
map-marker Sacramento, California

Status of order 472****

I would like the status of my order number472**** I havent received any shipping details and its been a while since Ive placed the order

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Anonymous
map-marker Rochester, New York

Exchange

Is this a joke cause I havent heard from anybody in regards to an exchange so no, you werent very helpful

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Anonymous
map-marker Doylestown, Pennsylvania

Package not delivered

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I've reached out to you all 4 times. You claim you delivered my package i have 3 cameras a front and back porch.

I've reviewed all and nothing. I've asked you all what company you used to deliver no response. I've reached out to USPS,UPS & Fed Ex they do not have such a tracking number. You all are not responding and Christmas is almost here this is utterly ridiculous that you all are such a scam.

I will report to.the Better Business bureau.

I've added my order and tracking number to all attempted communications with you all and nothing you leave it to the customer to be the detective and trace all concerns at hand. Pathetic

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User's recommendation: Beware of ordering from Freckle Poppy

1 comment
Freckled P

Hello, we ship all orders with UPS and USPS. It is possible you ordered from a scam site. Please contact us at hello@***.com for further assistance.

Judy B Idq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You charged me for wrong order

You have charged me for 2 of the same pair of pants and interestingly enough for different prices. Delete one of the Amelia and replace with the correct order I paid for.

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Pros:
  • Refunded me the correct amount and in just a few hours

Preferred solution: Full refund

User's recommendation: Freckled poppy refunded me so they did the right thing in a very quick amount of time

Allison S Otl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible service & stole my money

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Contains 1 confidential file for company representatives

I ordered 5 pairs of jeans that didn't work. AFTER I returned, they told me the system glitched and they cannot give me my full amount of money back that I paid for the items.

They also wouldnt give me a phone number to speak with anyone. I literally flushed $300 down the toilet.

Horrible horrible horrible service. Horrible.

View full review
Loss:
$300
Cons:
  • Customer service & return policy

Preferred solution: Full refund

User's recommendation: DO NOT SHOP HERE!

Bluma Bkv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Garland, Texas

Order issue

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There is nobody to speak to in person! Snd l cannot pay with a credit card just to have someone help me.

I pd extra for expedited shipping.bAnd l needed the shirts this week.

l an trying to locate my order.

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Anonymous
map-marker Saint Charles, Illinois

Not replying to my request for return

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Have sent several emails requesting return shipping label and have received no response- and do not want to miss the cut off time for returns

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