New Reviewer

Dont buy tickets from this scammer!

I bought 2 concert tickets from franks.com. I was told to pick them up at the box office the night of the concert. After driving 3 hours....guess what? There were no tickets at the box office. What a nightmare! I had to rebuy 2 more tickets. I called Frank about 20 times afterwards. He never answers the phone, or returns your phone calls. He is nasty, rude, irresponsible & incompitant!. He doesnt want to give you your money back. This is NOT a reputabled website. Believe me... you dont want to buy tickets from this guy. Written by Antoinette
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ID
#347874 Review #347874 is a subjective opinion of poster.
Location
New York, New York
Loss
$166
New Reviewer

Frankstickets.com is a rip off and wont refund

i purchased concert tickets through this website and i was charged $166,more than double the price of what he got them for at $80. He purchases tickets through livenation.com, so it is best to just order from them or ticketmaster.com directly. I wish i had known this in the first place. i put my trust in him and i am SORRY i did as it was a HUGE mistake!He refuses to give a refund or exchange and is a rude businessman on the phone. He is very unethical and should not be running a business at all!
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5 comments
#668261

Franks tickets.com is basically a scalper service. He buys the tickets and sells them to other people at a higher price without actually informing them of the fees/addons.

My father bought tickets from him than showed me the bill when the total came to twice the price of the tickets. He was scammed into thinking $70 tickets would come out to a little over 150 when buying two. Frank charged him over 300 and claimed it was service charges/taxes/shipping fees. DO NOT buy from him.

You will get ripped off. He is a scam artist playing on people trying to enjoy themselves. His business doesn't even look legitimate. There's no separation of these tax costs and service fees so you cannot tell what he pockets and what goes to the gov't.

He pockets it all. He is seriously a scalper with a website. Buy from live nation or another legitimate site.

Do not expect to get in contact with this man. I tried calling him as of June2013 and the number provided was out of service.

#653504

Frank's tickets is a scam. Beware of the fine print and fees upon fees.

#345777

What a scam! Save your $$ and your time and buy through a reputable and known name. I turned this over to my credit card company because "Frank" is playing games and won't refund a penny.

#336028

Same here. His literature says 24/7, but try to get him on the phone and get an earful!

This guy is a lunatic; worse than that he wants to play games, not give you the tix, and keep the money! RUN

#329795

If you go through a secondary source to get tickets to an event, it's typical that they charge extra, often double or even more, for the extra 'hassle' they have to go through to get your tickets. While I'll agree that charging that much is ridiculous, that's what happens when you don't buy the tickets directly from the source.

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ID
#255903 Review #255903 is a subjective opinion of poster.
Location
Ocala, Florida
Loss
$166

About

Summary

Frankstickets is an online website that sells tickets. Frankstickets company is located in Farmingdale, NY. The website features sections with sports events, concerts, theater events, Las Vegas and Broadway shows. Frankstickets operates its business as an intermediary between buyers and ticket sellers. The cost of tickets purchased through Frankstickets includes Service and Delivery Fees. Sports events represented at the website include baseball, football, basketball and hockey events. The section featuring sports events tickets is most widely developed in the web site. Concert section is subdivided to blocks according to interests and age groups.

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