Frankfurt Airport

Can this airport burn down in flames will be your thoughts

I have been using weekly the Frankfurt Airport in the years 2012-**** and I have recently gone back there

I remember, it was a good airport, and now it has an inefficient, disgraceful, piece of sh..t

Here is my experience in the 3 hours, I was there.

1) The Rental Car stations signage is a total trash. Assuming one manages to drop their car on time, finding the way to the Departure flights is a game of mastermind. Plan 30 extra minutes for it

2) Once someone is in T2, there is NO INFO whatsoever about the Lufthansa flights. One needs to ask for the helpers to find out, that Lufthansa is actually in T1 (no other airport in the world, makes this process so complex!)

3) To go from Terminal 2 to Terminal 1 (the famous Lufthansa Terminal) is a total horror. I was told from the helpers on the ground (who speak no German by the way) to go outside (7 Celsius) and get a shuttle bus (?)

As you can imagine, outside there is no shuttle bus and the only one present is closed. Interesting enough, inside this one, there is a person who pretends not to see me waving at him asking for help or information the classic egoistic behavior of *** Germans (masters of unhelpfulness)

4) I return inside the damned Terminal 2 and I see that there is some sort of Sky train going to T1 (The helper did not mention that) In the meantime she is disappeared. As you follow the directions, you come across broken escalators. The elevator behind it is full, but you do not see it very well, as there is a queue of over 30 people waiting to board it.

I load my 25KG Bag, plus my hand luggage, plus my backpack and adventure myself over the stairs (can this airport burn down in flames are my thought since I came in).

Once at the top, you end up in an abandoned construction site, with fences everywhere. There is no signage and a dead monitor showing a line of 8 large X on a blue, dead screen. Below it, a bunch of clueless people looking around and trying to understand if they are in Germany or in Uzbekistan

5) Passport control. As you approach it, there are signage ( yeah!) : right direction for EU citizens. Left direction for all others. As a EU citizen, I go right, to find out, that all automatic machine are not working. There is no sign, no info, no communication.

Behind those machines 2 police officers in their bunkers. As I wave them, letting them know, that EU citizens are stuck, they mumble something, which I perceive as they are done for the day and can walk away. Once again the typical Germany unfriendliness and unhelpfulness the correct stereotype.

To the airport: A free advice I can give you: when you employ people who do not give a *** about their job and your business, just leave them home. Sooner or later you will lose your business. Customers are not stupid

6) The customer service of Lufthansa which is there to steal money and get people to pay twice the price of the ticket, will be dealt with separately with those scammers from Lufthansa Germany

Frankfurt am Main: overall zero stars for having been transformed into one of the s@***t Airport in the world, thanks to its world war infrastructure, disastrous communication, unfriendly and unhelpful employees.

Left phone right on ticket agents desk leaving for flight from Frankfurt to Oslo. No one came in flight to ask about who left it before (delayed) take off, then sent to lost and found where I can se it and I filed the necessary paperwork online days ago, no response.

No one answers phone or in office or it is busy. Complaints all over the web and even inference that the office is shady as people have been notified that people are attempting to get into locked devices!? Seems crazy given Germanys reputation for efficiency and honesty.

This lack of service has impacted my tripI assumed it could be overnighted and have called and called. Guess now I get a new phone$$$$