Frank Body
Frank Body Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Frank Body has a 3.0 star rating from 4 reviews. Consumers are mostly neutral; reviewers value discounts and location but repeatedly cite poor customer service and missing e‑vouchers.
Key Takeaways for Future Customers
- Frank Body reviews show a 3.0-star average and a medium price level.
- Look for discounts and special offers; check local availability before buying.
- Expect limited product diversity and watch exchange, refund and cancellation policy.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response to emails, forms, or phones.
- Reports of missing e‑vouchers, unresolved refunds and billing disputes.
- Complaints about damaged items and lack of replacements; persistent marketing despite support issues.
Positive Feedback
Reviewers note useful discounts and special offers and mention location as a plus.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Frank Body has a 3.0 star rating from 4 reviews. Consumers are mostly neutral; reviewers value discounts and location but repeatedly cite poor customer service and missing e‑vouchers.
Key Takeaways for Future Customers
- Frank Body reviews show a 3.0-star average and a medium price level.
- Look for discounts and special offers; check local availability before buying.
- Expect limited product diversity and watch exchange, refund and cancellation policy.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response to emails, forms, or phones.
- Reports of missing e‑vouchers, unresolved refunds and billing disputes.
- Complaints about damaged items and lack of replacements; persistent marketing despite support issues.
Positive Feedback
Reviewers note useful discounts and special offers and mention location as a plus.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Product not received
- - E-voucher not sent after 10 days.
- - No response to emails or forms.
- - Customer lost £50 and will claim via bank.
E voucher ordered 10 days later still not sent. Despite numerous email and online forms no response back.
Call the only number online and they say cant help with uk orders. They still manage to send multiple marketing messages trying to sell me more but cant respond to customer issues. Do not buy from them. This was an E voucher by the way which should just be emailed and Ive lost £50.
Will be claiming through bank. Scam company!
User's recommendation: Do not buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Bad product
They not only replaced the product, apologized and explained it was an email error, but also sent me a bunch of full size products as another apology. They more than fixed it, they completely went above and beyond.
Crap eye cream. Can't get in touch with ANYONE.
Nobody answered
S emails, inquires or even the phone. So not ok.
Preferred solution: New product. Anyone to respond to my emails and messages
User's recommendation: Don't but. Zero customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** eye cream
- - They don't answer phones or emails.
- - They have not replied in over a month despite attempts to contact.
- - They ignore customers.
They don't answer their phones. They do not respond to emails.
They COMPLETELY IGNORE CUSTOMERS. Over a month I have been trying to contact them. Not a peep back from them.
I hope you never have an issue with a product. They are ghosts in the wind.
User's recommendation: Customer service is non existent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo one is responding to complaints
- - No response after emailing and submitting forms since Friday.
- - Bag arrived dirty; replacement needed ASAP.
- - No phone number listed to contact.
No response whatsoever
I have been emailing and completing online form since Friday. No one is responding.
I bought a skincare set with a neoprene bag.
The bag arrived dirty. It is not dust as it will not wipe off. It is a gift for next Tuesday and I cannot possibly give it in this state.
I have included photos in my emails.
I need a replacement bag asap and not to be ignored. There is no phone number listed to even speak to anyone.
For the price of product, customer service is awful.
Preferred solution: Replacement neoprene case by next Tuesday. Complaint raised Friday and no acknowledgement or response. Should have been shipped by now.
User's recommendation: Poor customer service.
Companies Similar to Frank Body
Makeup Com
“I ordered the Ahava Revitalizing Extreme Firming Eye Cream with a dark colored led. You sent Extreme...“
Derma Progenix
“Your product is piling up. I can only use so much. It seems to work well enough but is also expensive....“
Lumare
“I ordered the samples and received nothing in the mail, and they double charged me full price for both...“
Dermstore
“I tried to get hold of a service representative to check on what I think is a duplication of an order I...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.