Skip to content
Franco Sarto

Franco Sarto Reviews

www.francosarto.com
What is your customer experience with Franco Sarto?

Franco Sarto Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Franco Sarto has a 2.7 star rating from 3 reviews; consumers are mostly neutral and 100% would likely recommend the brand.

Key Takeaways for Future Customers

  • Reviewers cite value on customer service and discounts.
  • Price level described as medium.
  • Look up Franco Sarto reviews before purchase.

Negative Feedback / Risk Areas

  • Multiple customer complaints about peeling leather and cracked soles.
  • Several requests for refunds and returns due to defective shoes.

Positive Feedback

Staff praised for being helpful and resolving issues; some buyers report reliable service and fast shipping.

View full overview ›

Media from reviews

Franco Sarto - My shoes that are very comfortable are...
Franco Sarto - Shoe defectFranco Sarto - Shoe defect - Image 2Franco Sarto - Shoe defect - Image 3Franco Sarto - Shoe defect - Image 4Franco Sarto - About defectives shoes I brought from you allFranco Sarto - About defectives shoes I brought from you all - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
shoes defect photos mcelroy pair shoe care sarto advise leather
Filter review
Sort by
Betty G Wry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My shoes that are very comfortable are...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Franco Sarto - My shoes that are very comfortable are...

My shoes that are very comfortable are peeling and look like shredded leather. Please advise. I have only had them for a short time and don't wear them every day, maybe a couple of times a week.

Loss:
$180

User's recommendation: My very comfortable shoes look like shredded cabbage.. the leather is peeling badly after a short time.. I

View full review
Anonymous
map-marker Narragansett, Rhode Island

Shoe defect

Franco Sarto - Shoe defect
Franco Sarto - Shoe defect - Image 2
Franco Sarto - Shoe defect - Image 3
Franco Sarto - Shoe defect - Image 4

Hi,

This is the second pair of these shoes I have purchased and the sole cracked on both. I have owned them less than a year.

I can send photos if needed.

Thank you,

Meredith McElroy

User's recommendation: Don’t buy these shoes. They wear out too quickly.

View full review
Ganon Dil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very reliable

I feel back at first, but it was taking care off,she was very helpful, and well detailed, and make you feel comfortable with ordering from Franca sarto.

View full review
Patricia G Sit
map-marker Plainfield, Illinois

Devolución de dinero

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Compré un par de botas y no le quedaron a mi hija, solicito devolución de mi dinero . Ya hice la devolución de las botas

View full review
Betty W Nxj

About defectives shoes I brought from you all

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Two pairs of shoes I bought from you are peeling on the inside.
  • - The outside of the shoes is fine.
  • - Please explain how you will fix this issue.
Franco Sarto - About defectives shoes I brought from you all
Franco Sarto - About defectives shoes I brought from you all - Image 2

I have two pair of defective shoes that I brought from your company, the shoes are peeling inside the outside of the shoes are fine but the inside is not. I bought one pair thanking that it was just that pair so I love the shoes so much I bought another pair but both pairs of shoes did the same thing peeling on the inside.

Could you please tell me how you can fix this problem for me?

Thank you! I look forward to hearing from you.

Preferred solution: Full refund

View full review
Anonymous
map-marker Chicago, Illinois

Overnight shipment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Everything is good! Bobby was great in taking care of what I needed.

I will be shopping here again. Thank you!!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article