
Franciscan Health
Franciscan Health Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Franciscan Health has 1.6 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: New facilities in my area.
Cons: Negligent employee, Not responsive to complaints.Recent recommendations regarding this business are as follows: "find another location.not Greenwood IN", "Please be careful of the refferals you never know what you're getting ?", "Don't use them if you want good medical practitioners".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Franciscan Health has 1.6 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: New facilities in my area.
Cons: Negligent employee, Not responsive to complaints.Recent recommendations regarding this business are as follows: "find another location.not Greenwood IN", "Please be careful of the refferals you never know what you're getting ?", "Don't use them if you want good medical practitioners".
Consumers are not pleased with Insurance Plans Acceptance and Reliability. The price level of this organization is high according to consumer reviews.
Horrible nurses working phones and desk
there is always an issue...2 nurses called out today...lunch time...short staffed and short fused it seems
i have lost faith in our health care for many reasons and this location solidifies my feelings
they really don't care you are on hold for 15 min..you call back and they immediately put you back on hold
no compassion
i have seen total staff turn over
hard to explain yourself on the phone with them when they reply with clenched teeth
User's recommendation: find another location..not Greenwood IN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequesting a reply to previous attempts to contact
Twice now, I have contacted you about issues with the way I was treated at a Franciscan facility.
(Once in your follow-up survey and once through email.)
Both times I have received an auto-reply, but no personal response. I think you at least owe me the curtesy of a reply when I have addressed real concerns.
Kate Schlobohm
- New facilities in my area
- Not responsive to complaints
Preferred solution: Apology
Complaining
Been trying to rectify a bill for nine months, you admit its your fault, but you wont fix it. I called and I called and I call.
Please advise me who the federal agency is that regulates you so I can put a stop to this. I will never use your hospital again. I can go to any hospital in the city because of my insurance youve lost my business you tried to kill me once and then will not rectify my bill even though you have admitted to me that its your fault and whenever I call, I just keep getting ran around. Ran around ran around.
Im gonna transfer you sir. I will transfer you sir
BAD CAUTERIZE NASAL PROCURE !
I had gotten an CAUTERIZE NASAL PROCURE ! This month it did'nt WORK !
I had to get another ENT Doctor from another Hosptial. I refuse to pay for this billing ! But I keep getting harass.I WANT that Doctor to pay it take it out of his PAYCHECK!
Or It's Court Time ! OR IT"S ON !!!
User's recommendation: Please be careful of the refferals you never know what you're getting ?
Claimed that my payment didn't come
Sent payment out on the 1st of the month, you claimed I didn't send it. If it didn't show,please send address to send another check

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Home Health - lack of care
My husband had home health services including a nurse, OT & PT. Almost two weeks ago it was determined that my husband no longer needed a nurse, however still had approved visits from OT & PT but they also stopped.
He has two doctors that have said that OT & PT should be continued.
I have called the office multiple times along with contacting his former nurse. I cannot get a response from anyone in the Home Health division and am looking for assistance in getting his OT & PT services continued.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |*** incompetant lab tech at West Seattle
Lab tech took time sensitive urine specimen and not only forgot about it but then lied when she was asked where it was, claiming she had no recollection. SHE NEEDS to be fired for negligence and lying.
SHE is incompetant and perhaps a danger to patients who can possibly be injured by her gross negligence.
I will be withdrawing from care at this facility and hope this *** gets a job dishwashing or someplace that doesn't require dealing with humans. Franciscan Health is not the place to go for medical attention
- Negligent employee
Preferred solution: removal of negligent lab tech
User's recommendation: Don't use them if you want good medical practitioners
Wife marjory conn has received very poor attention to her health concerns for past six months
Since april we have been seeking answers for back pain which has seriously affected my abilities .. our efforts are frustrating to say the least .. condition has not been resolved and we really would like to have an or some answears
Franciscan Health - Customer Care Review
I recently went to the new lowell,in franciscan. I was there once before and I live in the same town.
I was going for a health assessment for my employer. I got there early and got in pretty fast. I have seen the doctor once before. She comes innto the room with her hand held computer.
She is not american and really has a accent hard to understand. She runs through my stuff on the assessment and asks me if I want a bunch of other stuff that wasnt on the assessment. She sounded like a used car salesmen trying to find things she can bill. I didnt get the warm cozy feeling she cared one bit about my health at all.
I was really disappointed. I kept looking up at the cross about the door wondering if was going to catch on fire.
The doctor had no bed skills or compassion at all....from now on I wll go and drive farther and see another doctor in my network....No wonder our health care system is so screwed up....I felt like I was in an auction house ...doctor was so greedy only caring about what more she can bill...and if I am not mistaken they get like 400.00 for my health assessment paid by my company insurance. Not bad for a half an hours worth of work....NEVER AGAIN HERE.....I know money is what we work for but come on show a little bit of compassion and well being for the patient.....stay away from this place trust me...lowell,in franciscan medical center...
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