Framed Bikes
Framed Bikes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Framed Bikes has a 3.6 star rating from 4 reviews, mostly neutral; 100% of users would likely recommend. Rating split shows 50% unfavorable and 50% positive. Pros: good value, affordable bikes. Cons: no customer service. Framed Bikes reviews note refunds issued when returned.
Key Takeaways for Future Customers
- Check bike size before ordering to avoid returns.
- Expect medium price level and good value for money.
- Be prepared to request refunds if needed; follow return policy.
Negative Feedback / Risk Areas
- Repeated customer complaints about no customer service and slow email responses.
- Delivery issues and missing orders with poor communication.
- Occasional damaged items on arrival and billing or order confirmation frustrations.
Positive Feedback
Customers praise affordability, good quality for price, and successful refunds when items are returned.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Framed Bikes has a 3.6 star rating from 4 reviews, mostly neutral; 100% of users would likely recommend. Rating split shows 50% unfavorable and 50% positive. Pros: good value, affordable bikes. Cons: no customer service. Framed Bikes reviews note refunds issued when returned.
Key Takeaways for Future Customers
- Check bike size before ordering to avoid returns.
- Expect medium price level and good value for money.
- Be prepared to request refunds if needed; follow return policy.
Negative Feedback / Risk Areas
- Repeated customer complaints about no customer service and slow email responses.
- Delivery issues and missing orders with poor communication.
- Occasional damaged items on arrival and billing or order confirmation frustrations.
Positive Feedback
Customers praise affordability, good quality for price, and successful refunds when items are returned.
Turn one complaint into a collective action
Refund
Provided with refund as promised. Order a bicycle but it was too small for my son.
Send back and got my refund. Thank you.
- Excellent quality
- Little pricy
Preferred solution: Full refund
User's recommendation: Check the size of bicycle before ordering
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Damaged handle bars
Company fixed the issue and I have been provided with apology.
I received my bike o the 22nd. The handle bars was scratched, and they are on the situation. I recommend framed brand for anyone whos looking for a good quality bike.
- Good value for your money
Preferred solution: Replace the handle bars.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service?
- - Ordered a bike for my son for Christmas and was charged.
- - Tried calling and emailing with no response, no bike, and no update.
I ordered a bike for my son for Christmas. Spent the past weeks trying to call and email with no response.
I have an order number so I know it was received and I was charged but no bike.
I wouldn't even have been upset it there was a delay but any response would have been nice. Now it's Christmas and no bike and no idea if I'm getting it.o
- Nice affordable bikes
- No customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Order from another place
Missing order
- - Only one of two bikes arrived.
- - Delivery claimed complete; FedEx shows one bike.
- - Emails unanswered and long holds; my son may miss Christmas.
Received one of two bikes ordered. Framed emailed saying order was delivered and complete and so did FedEx with pic of just one boxed bike bread my porch!
Can get ahold of anyone!!!
My son may not get a bike for Christmas!
Sent several emails with no response! Sat on hold for 45 mins without speaking to anyone!
Very frustrating!!!
User's recommendation: Make sure there’sa customer service number that a line person will answer!
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