Frame USA
Frame USA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Frame USA has a 3.0 star rating from 3 reviews. Consumers are mostly neutral; recent recommendation warns about returns and suggests shopping at Saks Fifth Avenue instead.
Key Takeaways for Future Customers
- Frame USA reviews note high price level and value exchange, refund and cancellation policy most.
- Expect slow or limited phone support and delayed email responses.
Negative Feedback / Risk Areas
- Frequent customer complaints about returns, missing return labels, and delayed refunds.
- Poor customer service responsiveness and difficulty finding contact phone number.
Positive Feedback
Reviewers value the reliability of exchange and refund policies when they work as intended.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Frame USA has a 3.0 star rating from 3 reviews. Consumers are mostly neutral; recent recommendation warns about returns and suggests shopping at Saks Fifth Avenue instead.
Key Takeaways for Future Customers
- Frame USA reviews note high price level and value exchange, refund and cancellation policy most.
- Expect slow or limited phone support and delayed email responses.
Negative Feedback / Risk Areas
- Frequent customer complaints about returns, missing return labels, and delayed refunds.
- Poor customer service responsiveness and difficulty finding contact phone number.
Positive Feedback
Reviewers value the reliability of exchange and refund policies when they work as intended.
Turn one complaint into a collective action
Return labeled unavailable and item does not fitt
- - The jacket is too small and the user wants to return it.
- - They can't find a phone number and got an 'unavailable' return label.
I want to return a jacket that is too small. I received an unavailable when I tried to get a return label.
I want to speak to a representative now thats the other problem. I cant find your phone number.
I do not want to wait one to two business days for a response. I want it now so I can return in a timely fashion.
User's recommendation: Don’t buy anything you have to return.. shop frame at Saks Fifth Avenue instead return as much easier
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Change of price
Respond to my email, or answer the phone. It's 4:26 CST. Your recording stated that you're available until 5:00.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- - I haven't received email or package.
- - Two returned packages: 003923****5180 and 003927****0460.
- - Noir jeans refunded $198; blue jeans $248 not issued.
Havent received an email u received my package yet
Tracking numbers to the 2 packages returned
003923****5180
003927****0460
One is for noir jeans which I received refund $198/one is for blue jeans that I did not get refund back $248
Ty,
Desiree Kotarba
Pls rectify this so I can receive my refund
Preferred solution: Full refund
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