Fragrantica Reviews
Fragrantica Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fragrantica has a 5.0 star rating from 2 reviews and overall sentiment is mostly satisfied; price level rated medium and reviewers value billing practices and discounts.
Key Takeaways for Future Customers
- Check Fragrantica reviews for recent buyer experiences before purchase.
- Expect on-time delivery but confirm order tracking to avoid lost shipments.
- Billing practices and discounts are important to reviewers; save confirmations.
Negative Feedback / Risk Areas
- Customer complaints mention defective products like broken sprayers.
- Order not received and difficulty locating orders reported.
- Slow customer service response and contact options need improvement.
Positive Feedback
Deliveries are reported on time and the website is praised.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fragrantica has a 5.0 star rating from 2 reviews and overall sentiment is mostly satisfied; price level rated medium and reviewers value billing practices and discounts.
Key Takeaways for Future Customers
- Check Fragrantica reviews for recent buyer experiences before purchase.
- Expect on-time delivery but confirm order tracking to avoid lost shipments.
- Billing practices and discounts are important to reviewers; save confirmations.
Negative Feedback / Risk Areas
- Customer complaints mention defective products like broken sprayers.
- Order not received and difficulty locating orders reported.
- Slow customer service response and contact options need improvement.
Positive Feedback
Deliveries are reported on time and the website is praised.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wandsworth, Wandsworth
Hi, I cannot log-on. My details are as...
Hi,
I cannot log-on. My details are as follows:
USERNAME: HumourEssential
PASSWORD: A57b23c4@
Please can you assist.
Many thanks,
Andrew Marsden
User's recommendation: Fragrantica have not yet responded, but it’s the weekend!! Great website but it should be a lot easier to contact them. They need to make that change.
Saint Louis, Missouri
Sprayer not working on Prada perfume
My sprayer on my Perfume is not working. I contacted the phone number about the issue. I'm waiting on a return call as we speak.
- Delivered on time
- Product defective
Preferred solution: A working product
Los Angeles, California
Didn't receive product
- - Order confirmed, but no package after two weeks, and I'm out $60.
- - Support says they didn't receive the order despite screenshots.
When I ordered said confirmed on their site it's been 2 weeks and still nothing I emailed them they stated they did not receive an order I sent multiple screenshots confirming I did and still they could not find my order I'm $60 down the drain no product in the mail this company is scam if anything Changes I'll leave a review
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Fragrantica is an online perfume magazine and community that does not sell fragrances directly. If you’ve encountered a complaint about not receiving a product from Fragrantica, it’s likely due to a misunderstanding.
Users may have clicked on advertisements or external links on Fragrantica’s website, leading them to third-party retailers where purchases were made.
To address this issue:1.Review Your Purchase Details: Check your order confirmation email or receipt to identify the actual seller.2.Contact the Seller: Reach out to the retailer from whom you made the purchase to inquire about your order status.3.Consult Your Credit Card Company: If you’re unable to resolve the issue with the seller, contact your credit card company to dispute the charge and investigate the transaction. For future purchases, ensure you’re aware of the retailer you’re buying from, especially when navigating through advertisements or external links.