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Verified Reviewer
New Reviewer

Did not receive items

I tried multiple times to receive my items. Never got them, they won't give me my money back, and they just keep saying the items were delivered when they were sent back to the company. Will not be shopping with them again. Just absolutely terrible costumer service. Not worth the price either.
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ID
#3588396 Review #3588396 is a subjective opinion of poster.
Location
Rock Springs, Wyoming
Loss
$160
Preferred solution
Full refund
New Reviewer

Because I was charge for a purchase I have not made an order with you guys and Koch a while

I checked my bank account today and it says there was a debit from my account and I did not make a purchase
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ID
#3499790 Review #3499790 is a subjective opinion of poster.
Location
Olympia, Washington
Loss
$35
Preferred solution
Full refund
New Reviewer

Yvonne Walker

I recieved 2 bath bombs with NO jewel inside. 1 was peach the other was angel wing, this is why I stopped ordeing
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ID
#3040343 Review #3040343 is a subjective opinion of poster.
Location
Gillette, Wyoming
Pros
  • Great products
Loss
$34
Preferred solution
Replacement approximately

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing Order

I placed an order on June 23rd and received a notification that the order was delivered on Saturday. I never received the item I ordered and have been trying to contact them for the past 2 days without any success. They don't pick up the phone and they don't respond to emails. This is my first order is my first order with them and the company seems to be a scam.

User's recommendation: Avoid Fragrance ex.

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ID
#2022759 Review #2022759 is a subjective opinion of poster.
Location
Montego Bay, Saint James Parish

Cheap rings

I paid $25 for a bath bomb that had a ring inside. With in the first week the ring turned my finger green. I chose this company thinking the quality of the rings would be better. I should have just bought one of those $1.00 bath bombs and got the same quality ring. Over priced not worth it
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ID
#1506494 Review #1506494 is a subjective opinion of poster.
Product
Fragrant Jewels Bath Bomb
Reason of review
Bad quality

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