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Fragrancedirect

Fragrancedirect Reviews

www.fragrancedirect.co.uk
What is your customer experience with Fragrancedirect?

Fragrancedirect Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fragrancedirect has a 3.0 star rating from 2 reviews; overall sentiment is mostly neutral with recent strong discouragements from some customers.

Key Takeaways for Future Customers

  • Check Fragrancedirect reviews before ordering and expect mixed experiences.
  • Prices reported as high relative to perceived value and discounts or special offers may be disappointing.

Negative Feedback / Risk Areas

  • Wrong item received and inability to get replies or phone support is a recurring customer complaint.
  • Delayed confirmation emails and poor customer service response.

Positive Feedback

Some customers received orders earlier than expected and were happy with the product quality.

View full overview ›
Stephanie K Ygn

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Verified Reviewer
| map-marker Wandsworth, Wandsworth

Professional

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The confirmation order email came slightly late, but then all good All good, we receive our order earlier than we expected and we are very happy with the product

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Pat B Khm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sale, Trafford

Not received the right item

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I received the wrong item and can't get any replies to my emails and no answer on the phone. Do not order from her.

Loss:
$39
Cons:
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Do not order anything from this company

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