Anonymous
map-marker Tampa, Florida

Return

I bought two colognes turned out I dont need them I do not want store credit. I want my money back. Very simple
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Fue Dlf

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Verified Reviewer
| map-marker Lutz, Florida

Return

I dont want it he already has it I dont want store credit I want my money back because I only shop here once a year not gonna hold on to $111 for a year
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Loss:
$111
Cons:
  • No money back
Devon M Fwl
map-marker Concord, North Carolina

Recently purchased perfume and the sent is very weak

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Hello over the weekend I had purchased a total of five fragrances from two different locations. However the last fragrance that I purchased which you guys The saint is very faint. I have spent a total of almost $300 with you guys within the past three days
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Loss:
$76

Preferred solution: Full refund

User's recommendation: The scent is very faint. I have spent a total of almost $300 with you guys within the past three days

Robert C Ixs

Wrong shipping address

I just placed an order online. Order #37763. I moved, and I accidentally sent it to my old address which was 45 Casablanca Court, Haverhill, MA. 01832. Can you please change the shipping address to my new address which is 74 Capen st. Boston MA. 02124? I paid with apple credit card. Robert Cleary 978 914-**** Bobbyleonardcleary01@***.com
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Pros:
  • Good price
Cons:
  • Can not cancel an order once made

Preferred solution: Deliver product or service ordered

Bailey B Vds
map-marker Lake Delton, Wisconsin

Dissatisfaction

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I came in before Valentines Day to get some cologne for my boyfriend when talking to the worker I have several questions about returning because I was very concerned about my boyfriend not enjoying the product I was just very hopeful that he would like my present but he did not I was told it was supposed to be an easy return if they were on open boxes and you had the receipt which I have both Were going to return them today I was told that they are unable to even with the receipt in the boxes unopened the lady was very rude stating multiple times that she was the manager and didnt offer any type of assistance I left frustrated and very angry I will tell everybody about my experience and I will never shop here again
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Loss:
$128
Pros:
  • I thought it smelled very good
Cons:
  • Boyfriend hated it

Preferred solution: Full refund

User's recommendation: *** no.

Anonymous

Perfumania best for fragrances.

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Perfumania is America's largest fragrance store(137 stores down from over 300); which also sells to your big box stores (e.g. Macy's, Nordstrom, Bloomingdale's and more). They own Paralux and Five-Star which are two of the biggest fragrance and cosmetic distributors in the USA. Everything they sell is 100% authentic as they buy from the licensed company as opposed to other discount fragrance stores which buy from the grey market like Fragrance Outlet or Scentsations. Beware of Fragrance Outlet as they sell knock-offs or perfumes and colognes inspired buy high end designers. While yes they do carry some authentic product also it is far overpriced. Also, they don't display prices open to see. The worst part is they do not issue refunds or exchanges even if you just walked out of the store. Scentsation will even stoop to the level of trying to say they're perfumania or bought the company which is a joke and disparaging. Scentsation is a very small fragrance, oil, lotion company which has a very limited amount of product almost all being the cheaper or knock-off brands. If you want good legitimate product at a good price go to Perfumania. If you want to spend a little more then go to your Big box mall department store. You will definitely pay a premium. But rest assured it is the right product.
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Reason of review:
Bad quality

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