Fracture Glass Photos
Fracture Glass Photos Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fracture Glass Photos has a 3.4 star rating from 6 customer reviews; consumers are mostly neutral with a roughly even split of positive and unfavorable feedback.
Key Takeaways for Future Customers
- Fracture Glass Photos reviews note quality glass prints and prompt delivery alongside mixed recommendations.
- Price level is medium and reviewers value exchange, refund and cancellation policy.
Negative Feedback / Risk Areas
- Frequent customer complaints about no customer service or phone support.
- Billing and discount code issues, refund delays, cancelled orders, and inconsistent print quality.
Positive Feedback
Several customers praise excellent product quality, prompt delivery, and at least one instance of a full credit and redo honored.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fracture Glass Photos has a 3.4 star rating from 6 customer reviews; consumers are mostly neutral with a roughly even split of positive and unfavorable feedback.
Key Takeaways for Future Customers
- Fracture Glass Photos reviews note quality glass prints and prompt delivery alongside mixed recommendations.
- Price level is medium and reviewers value exchange, refund and cancellation policy.
Negative Feedback / Risk Areas
- Frequent customer complaints about no customer service or phone support.
- Billing and discount code issues, refund delays, cancelled orders, and inconsistent print quality.
Positive Feedback
Several customers praise excellent product quality, prompt delivery, and at least one instance of a full credit and redo honored.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I place an order yesterday for two 9.6...
- - Ordered two 9.6x7.2 glass pictures.
- - Promotions: 31% off, free shipping; expected ~ $100, not $150; invoice $100, restore order; call 808-283-****.
I placed an order yesterday for two 9.6 x 7.2' glass pictures. I was supposed to get 31% off (take 31Promotion) and free shipping.
My total cost should have been about $100, not the $150 shown. I would still like to get the order. Can you send me an invoice reflecting the $100 cost for the order? Please phone me at my (808) 283-**** so we can restore the order.
Looking forward to your prompt reply. Thanks much, Ned.
- Always a superior company which make an outstanding product
User's recommendation: Always a perfect product and company
Scottsdale, Arizona
Could not edit my order
- - Weird address appeared at payment and I couldn't exit.
- - No phone or live chat; cancellation loop with no response yet.
When I went to pay, some weird address appeared as my address. I wasnt able to exit the address.
Tried to cancel and reorder, as per their instructions, but seemed like an endless loop. There is no phone number you can call. No live chat. Instructions say you can cancel within 3 hrs but No one responded.
We shall see if they do respond so I can correct the address. Or someone gets a nice picture.
Never a human to talk to and no way to get anyone for support
Order $350.00 of merchandise. 2 of the photos came out terribly and cant get a human or even AI to help me.
User's recommendation: DONT BUY FROM THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery disappointed in the print I received and would appreciate a credit so I can resubmit it.
- - Order arrived; the photo has a blue tint with a little black.
- - Requests full credit and a redo, and cites 100% happiness with glass pictures.
Had a problem with print. Received a call from them and was most happy with their honorable offer and solution. Will definitely keep using them for their quality work and excellent service.
Hi,
I received my order and am very disappointed in it. The picture is of my daughters Black Labrador dog as a gift for her.
The picture has a blue tint with a little black. No idea who's fault but hoping you will give me a full credit and allow me to re-order it from you. I have gotten a number of glass pictures from you over the years and have always been 100% happy with them and want to thank you in advance for your assistance in getting a redo so I can be 100% satisfied.
Many thanks, Ned Simonds 4825 Vigilant Way Carlsbad, CA. 92009
- Take good care of their customers
Preferred solution: Full refund
Horrible customer service
Money was charged to my credit card and nothing was sent, and no customer service phone number. Have to create a dispute, what a waste of time.
User's recommendation: use a different company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFracture contacted me and generously gave me a full credit for a new glass print. Very honorable company. Will continue to use them and highly support them and their products.
Glass print was needed to be redone and they honorably did so. Excellent and very good company to deal with. Highly recommend!!
- Excellent products with very prompt delivery
Preferred solution: Full credit has been received.
User's recommendation: Use them for your glass prints. You won't be disapointed!
Waukesha, Wisconsin
Ordering
- - The reviewer is trying to contact and get a phone number.
- - They may switch to another option if they don't hear back.
I have been trying to contact to answer some question. I have been trying to get a phone number.
I like your ads but may have to find somewhere else and even Amazon or try someone else.
This was supposed fun, Well not now. can you help if I don't hear from I will do someone else.
User's recommendation: not right now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot put In discount code that was offered. Your support team stated (via chat) for an additional $1 I can speak with a technician.
- - Tried to contact customer service; claims it's a scam with no emails back as promised.
- - Chat asked for a $1 refundable fee to resolve the issue.
Tried to get in touch with customer service. It appears to be a joke!
Your customer service team appears to be a scam.
No emails back as promised. Your chat team states that I have to pay $1 for my issue to be resolved (refundable of course)!
- Quality
- No customer service
Preferred solution: Discount
User's recommendation: No recommendations!
Order Cancelled without my knowledge
Order #158****A Where is it? My order was cancelled without my knowledge. Please tell me why and where is my order.
Preferred solution: Deliver product or service ordered
User's recommendation: Contact customer service immediately
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