Foyr Neo
Foyr Neo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Foyr Neo has a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied, citing high price and poor billing and customer service experiences.
Key Takeaways for Future Customers
- Check Foyr Neo reviews and confirm subscription terms before signing up.
- Expect limited mobile account management and difficulty reaching support for billing or refunds.
Negative Feedback / Risk Areas
- Recurring complaints about inability to cancel or manage subscription on mobile and unexpected auto pay charges.
- Multiple reports of poor customer service, unreachable phone numbers, and disputed billing.
Positive Feedback
Some users call the core service decent despite the billing and support issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Foyr Neo has a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied, citing high price and poor billing and customer service experiences.
Key Takeaways for Future Customers
- Check Foyr Neo reviews and confirm subscription terms before signing up.
- Expect limited mobile account management and difficulty reaching support for billing or refunds.
Negative Feedback / Risk Areas
- Recurring complaints about inability to cancel or manage subscription on mobile and unexpected auto pay charges.
- Multiple reports of poor customer service, unreachable phone numbers, and disputed billing.
Positive Feedback
Some users call the core service decent despite the billing and support issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Juliet, Tennessee
Cannot cancel from my mobile
- Cannot cancel online; account page prompts mobile discount.
- Texted at 11 PM about a signup; not at renewal time.
- Reviewer calls the company crooks.
This service sucks. I'm logging into my account to cancel my service and cannot.
All the website does is prompt me to purchase a mobile discount when I try to go to my account section. They were more than happy to text me at 11 PM when I was thinking about getting a subscription, but now that it's 11 PM before it renews, they are missing.
These people are crooks. Their service is just meh, but they are so resoundingly crooked it's audacious.
- Decent service
- No way to manage your own subscription from your mobile device
Preferred solution: Full refund
User's recommendation: DONT USE FOYR. They’re crooks.
Philadelphia, Pennsylvania
Account information
- Cannot reach customer service; numbers don’t connect.
- Charged $662.00 on Aug 14, 2024 without authorization.
- Elevation plan export/upgrade not working.
Hello,
I'm trying to reach someone from customer service department. It is so upsetting that non of the numbers connected to your company work.
I have a question about my account and my recent charges. I would like to export elevation plan but the system doesn't allow me to do it and i can't even upgrade it.
While trying to figure things out I realized that I have been charged $662.00 on August 14th 2024.
I have not autorized that payment and did get confirmation email if I want to keep the membership.
Can somone please call me to help me understand the way you process your accounts?
Best,
Kamila Jodzio
User's recommendation: It is very hard to talk to anyone in terms of billing issues. Once you subscribe you are on auto pay and they did even informed, reminded that they are about to charge me $620 for next billing circle . My first payment was around $300. There is no one to talk to about it and any other financial questions. Big red flag to me!
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