Anonymous

Waiting since years for my order- nothing but excuses

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I'm waiting since 2020 for my order to get finished. I was a regular customer, but chose to not buy from them anymore since they stopped working on orders and just take money.

They said they're working on their backlog, but when you check their public board, which they linked on their Discord, they barely work on any orders. Any other day there will be one finished order compared to the 800+ still in the waiting. With this speed the orders get out you would expect that they stop putting up new listings- but no! Even better!

They re-work old listings with new write-ups and sells them for almost double the price.

They rised the price for new listings to 100$+ compared to 30$-70$ in the past.

It feels like they don't really care anymore to work on old orders and just want to make a few bucks from their remaining customers, which frequent their Discord Server.Not sure how I should feel about the revealation of the discord chat of another pissed consumer that Foxx doesn't even seem to vet the spirits and just make stuff up on the fly. I also work with spirits alot and have notes about unbounds, it's not like it's a weird thing to take notes about what you call.

My experiences had been hit and miss in the past- some spirits are ok-active, while others I don't feel at all.

View full review
Loss:
$100
Cons:
  • Questionable vetting
  • Absurdly high prices
  • Frequent emergencies

Preferred solution: Full refund

User's recommendation: obviously- avoid the shop- they're just up for a buck, not for the hobby

Anonymous
map-marker Appleton, Wisconsin

Paid extra for expedited order completion, still waiting over a year later...

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Unfortunately due to personal experiences, I do not recommend purchasing from Foxx Hollow.

My first purchase took place on September 22, 2020 for a spirit companion listing from the rehomes channel in Foxx Hollows discord server. I paid to have a write-up for the spirit, but I also paid extra to have the order expedited, being told that it should probably just take a few weeks to be done.

At the time, I wasnt aware of how extensive the backlog was and ended up participating in an event that happened the following month. I invited home another companion at the very end of October, and fortunately the order was completed November 9! This gave me the impression that my first order would be finished soon, but I was wrong. Last I heard, the first companions order should be completed before December 1 of 2020.

Its now April of 2022 and my order hasnt made any progress.

Ive been trying to keep track of whatever announcements take place in the server in hopes of finding out whats going on, but a majority of the announcements that take place are emergencies that are stopping Foxx from working on orders. I would assume that because of this and the backlog, they would have been taking time to focus on chipping away at orders, but new events and offers keep being posted frequently. To give context for how extensive the backlog is, as I write this the Trello that was shared by Foxx has the following listed as needing to be done: 210 write-ups from 2018, 337 from 2019, 130 from 2020, 75 were counted in the expedited list, 23 were counted in the readings list, 30 letters, and 18 custom conjures. All of this added together is 823 orders!

Im not sure how many orders may be owed from 2021 or 2022 as theyre not listed, though I know that sales have been happening up until at least February of this year.

Anyways, to wrap this up, I dont know if Ill ever actually see my first order completed.

I would try to reach out, but unfortunately another emergency took place today according to Foxx so it wouldnt be appropriate to try to say anything directly at this time. Its because of all of this that I would suggest staying clear of Foxx Hollow and looking elsewhere for spirit companionship.

View full review
Cons:
  • Excessive backlog
  • Frequent emergencies

User's recommendation: Seek spiritual services elsewhere

Anonymous

Don't buy from here

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I ordered something around last November or December. It has been one full year, and I still have not received what I ordered. It was supposed to only take a month, then a few months, now the date has been moved to January.
View full review
Loss:
$40
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous

Do not purchase from MetaFoxxFire if you intend to see your spirit or information within a year.

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Foxx Hollow - Do not purchase from MetaFoxxFire if you intend to see your spirit or information...
Foxx Hollow - Do not purchase from MetaFoxxFire if you intend to see your spirit or... - Image 2
Foxx Hollow - Do not purchase from MetaFoxxFire if you intend to see your spirit or... - Image 3
Foxx Hollow - Do not purchase from MetaFoxxFire if you intend to see your spirit or... - Image 4
Foxx Hollow - Do not purchase from MetaFoxxFire if you intend to see your spirit or... - Image 5
Foxx Hollow - Do not purchase from MetaFoxxFire if you intend to see your spirit or... - Image 6
*** want a spirit companion, buying from Foxx Hollow might be an easy way to do it, as she doesn’t ask questions, but you might want to reconsider if you anticipate seeing your companion or knowing anything about them within a year. Initially it took her a full month to get to my order to have my spirits attached to vessels I owned, and only then because I asked for a refund. On her discord, she is constantly offering new spirits and listings and events, yet apparently has hundreds of requests still pending. If you ask her about this, she will have any number of excuses. She doesn’t have time, she needs to make a living, etc, and all but admits to only running the shop for the money while having little intention to actually get orders out. I had no idea about any of this when I purchased a mystery spirit listing. I assumed I would get the information after the transaction was completed, but no, that costs extra. All she told me was the kind of spirit he was- he was a dead human being who died tragically and was given a second chance, yet she had no idea the time or circumstances of his death. On my own, a traumatized dead human would not be a companion I would seek out. I am a death worker, I work enough with dead humans to know that they can be volatile, angry, and potentially not all there depending on the circumstances of their death and the amount of time they have been dead. Meta hadn’t even asked when he died in his vetting process, and said that it was “not relevant.” (by the end of the conversation I had decided to cut my losses and leave the discord, as I had no intention of working with this shop in the future and had no idea this would cut communications between us.) She claims that she has been slowing down on taking orders, but if you’re in her discord she has a stream of events and new listings and even started a new listing where she makes a miniature of your companion, creating even more time and energy when she supposedly has a year’s worth of orders backed up. Not to mention, she has mini sales whenever she’s bored, creating even more of a pile-up of listings to go through. It’s all just excuse after excuse of some reason or other she can’t be professional enough to get her work done on time. (Also you can barely tell in the conversation, but previously she had told me this spirit lived during the French Revolution and then changed her tune to say he was from a parallel dimension. If she can’t even keep this straight, how can she have vetted the spirit properly? It’s all too suspicious) This conversation raised more questions than it answered. As it stands I can’t believe I gave her an extra $20 for information that she should have had ready by the time the listing went up, or at least some basic information to go off of. I doubt the validity of her information, as at this point she can just make anything up she likes, and it seems she can’t even keep basic info straight for more than a month or so. When there are cheaper, more professional shops to choose from, why would you ever choose Foxx Hollow? You might as well shop from *** Hollows.
View full review
Loss:
$20
Cons:
  • Everything else
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

Sounds like an awful situation, I'm sorry you had to go through that.

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