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Don't waste your time. These criminals are as sly as their name, and made what otherwise would have been a pleasant vacation for our family miserable both in the beginning and end. If there was an option for no stars... these guys would win - handsdown. We should've checked the reviews first... Lesson learned: cheaper i s NOT cheaper when sly Fox's adds in their criminal fees!! Cleaning fee $75 after all told? Never in ANY previous rental we've...
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1.0
I didn't like
  • Bait and switch
#1005662
Run as fast as you can away from this company!! All the other reviews are correct. Horrible unprofessional company. No one cares!!!! No one in charge. We stood in line forever waiting for service. Lost half a day of our vacation and when we tried to talk to someone they literally snarled at us. Like....good luck. We walked out and shuttled all the way back to the airport for another rental company who had is on our way in 10 min. It was only $5...
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#1005225
A RENT A CAR WITH THIS COMANY A MONTH AGO, I WAITED 1 HOUR POOR CUSTOMER SERVCES, SECOND DAY THE CAR START GIVING HEAVY NOISE THE WINDSSHIELD NEVER WORKED I CALLED THE COMPANY TO CHANGE THE CAR THE COULDN T CHANGE IT BECAUSE WAS CHRISTMAS SEASON AND DIDNT HAVE MORE CARS AVAILABLE, AT THE END OF THE CONTRACT THEY HAVE CHARGE 180 MORE WITHOUT PERMISION, ALSO THEY SEND ME A LETTER AND WANTED TO CAHRGE ME $40 FOR ADMINISTARTION FEE. THEY FORCE YOU...
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1.0
I didn't like
  • Worse experience
#1004601

Fox Rent A Car Car Rental Review

#974894
Never use Fox at Salt Lake City. The bus ride out there is 20 minutes, the wait lines are awful (1-2 employees working), they gave me a car with the service light on, so I took it back, and the next car they gave me required me to put air in the tires and also had dents in the side and a busted bumper and dirty seats. They also don't open until 5am.....
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Fox Rent A Car Car Rental Review

#932890
1.0
Never never rent a car from Fox
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Fox Rent A Car Car Rental Review

#904804
Just tried to rent a car from Fox at SFO, what a nightmare, waited in line for over an hour in the garage for a car, then decided to leave. Do not rent from Fox ever, you're better off walking!
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Fox Rent A Car Car Rental Review

#901847
1.0
Rented in Denver. The slowest service and dirtiest car ever. Windows were so dirty it was dangerous.
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We (wife and 4 teen age daughters with luggage) decided to rent a car for our ski trip from Fox Auto Rental because they were the cheapest near the Salt Lake airport. We reserved a Honda Odyssey (or similar) from our Atlanta home. What we got was a broken-down 2015 Sienna with 60+K miles on it. Oh yeah, and only one key. When we complained, we were told that’s all they had available. We assumed that you rent a car at least in the model year you...
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1.5
I liked
  • Refund
  • Fair price
I didn't like
  • Old rundown rental car
  • Car was ragged out
  • Decepitive practices
#987065
We had a reservation through American Express in Punta Cana for the Christmas 2016 week at the rate of $336. Upon arrival at the airport, the Fox agent told us no cars were available. Ironically an agent sitting next to Fox at Nelly Rentals claimed there was one car left with his company at the rate of $629 for the week. The two agents acted very suspicious and talked quietly between themselves. One of the agents kept calling someone to discuss...
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#983930

BEWARE!!!! organize SCAM Fox rental at air port (SJD) well organize for SCAM for rental insurance... I have purchase additional insurance out of my own with travel agency for my rental. First " I was told, unavailable to rent vehicle with out purchasing there own car rental insurance. With my decline... and refuse to do rental. without any choice at the time,they offer me couple of rental ins: package deals. stating $ 500.00 - 200 range. There...
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1.4
#981732
Rented a car in Denver on 10/24/2016. Toll charges were $3.55 per exit, Fox added $15.00 for each exit, for the day of rental I expected to pay $10.65 (3 toll exit) Fox wants me to pay an additional $45.00. Fox expect me to pay $55.65 on top of the rental price Rented another car again on 10/28/2016 Toll charges $14.35 additional Fox charges for Administrative fee of $60.00. Fox expect me to pay $74.35 on top of $74.15 for 1 day
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2.5
I didn't like
  • Hidden charges
  • Slow check in service at airport
#954526
Pathetic..Awful and horrible experience with Fox....Plz don't waste your money and time on this dreadful company....Wish i could give it negative rating not 1 star.....wish i could report them to 911 for CHEATING and FRAUD They kept charging my credit card without informing me....and when i call their customer support,they don't answer anything. .....Worst customer service ever......No call back, no reply to email. I'd rather pay double or even...
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1.0
I didn't like
  • Not honoring their promise
  • Fraudulent charges
#952246
The car was very unsafe..windshield was leaking air..I didn't realize any of it till I got out on the interstate and it was to late to take it back.I called and complained twice. The second guy I talked to was so rude!!! They should of come and got it and given me a different car. Said I needed to take it somewhere local and get it fixed. They would pay. Never would I recommend them to anyone!!!! I had rented it and paid before I got there and...
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1.8
I didn't like
  • Quality of car
  • Bait and switch

AVOID FOX car rentals. The negative reviews are accurate and wish I had taken note Arrived at LAX and waited ages for shuttle bus. Had to *** for over an hour just to get to the service desk. Booked a 'speciality' car. Do not be fooled thinking you will get one. Was told I would get either a Ford Mustang, Dodge Challenger or Chevy Camaro. This was confirmed in a chat transcript that one of these cars would be available. None there when we...
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1.0
I didn't like
  • Horrible customer service
  • Inaccurate information
  • Poor customer service
#935556