Melvin W Evg

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Verified Reviewer
| map-marker Marietta, Georgia

Pissed off consumer

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I was solicited by ADT salespeople that said they had an approved package deal for StarLight Homes, new homeowners. Which was not true.

I checked and cancelled. I thought I had a thirty day grace period untrue. It was three days. The contract proprietor was Safe Haven Security.

They want 75% of the contracts worth for not canceling within three days. I canceled the service because the salesperson lied, to costly and not mobile or convenient enough for my use. I am a retired disabled vet on a fixed inSafe Have wants $1,679.74 paid in full cant afford it. But speaking to the rep from Safe Haven, she told me that Vivint had a buyout plan.

Contacted them, got a verbal for certificate $1,000. They want honor that but said policy said they could only give me a $500 credit on my account. Need help, Ga.

FBPA does not permit unfair business practices, false representation, misleading, vague and obscure business behavior. Need help got all the data.

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User's recommendation: Read all content of contracts ask questions before you sign, if the representative doesn’t know. Don’t sign!

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