Four Winds Spas
Four Winds Spas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Four Winds Spas has a 5.0 star rating from 2 reviews; consumers praise the website and customer service, and reviewers report the price level is low.
Key Takeaways for Future Customers
- Four Winds Spas reviews highlight quick phone access and knowledgeable staff for tech support.
Negative Feedback / Risk Areas
- Four Winds customer complaints note lengthy warranty claim process, delayed or wrong replacement parts, and extended downtime for units.
Positive Feedback
Customers report immediate help from real staff who know their product and resolved issues promptly; overall satisfaction is high.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Four Winds Spas has a 5.0 star rating from 2 reviews; consumers praise the website and customer service, and reviewers report the price level is low.
Key Takeaways for Future Customers
- Four Winds Spas reviews highlight quick phone access and knowledgeable staff for tech support.
Negative Feedback / Risk Areas
- Four Winds customer complaints note lengthy warranty claim process, delayed or wrong replacement parts, and extended downtime for units.
Positive Feedback
Customers report immediate help from real staff who know their product and resolved issues promptly; overall satisfaction is high.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Tech support
Very helpful ...immediate response. Staff is very familiar with thier products. There was someone available to help solve our issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImmediate help
Got through on phone to an actual person and received immediate help. Four winds knew thier ptoduct. Thankful I was able to figure out issue.
Preferred solution: We got help we needed
Dallas, North Carolina
FOUR WINDS HOTTUB IS YARD ORNAMENT
I BOUGHT A BRAND NEW FOUR WINDS HOTTUB AND HAD IT DELIVERED. THE UNIT IS LESS THEN 6 MONTHS OLD AND ONLY WORKED 2 MONTHS.
THE UNIT STARTED UP GREAT AND THEN SHORTLY AFTER I NOTICED A LEAK. AT FIRST I WAITED TWO WEEKS AND NOTICED THE LEAK WAS GETTING WORSE. I CALLED THE BUSINESS THAT SOLD IT TO ME AND THEY SAID THEY WOULD SEND SOMEONE OUT. AFTER TWO WEEKS I CALLED BACK AND THEY ASKED ME A FEW QUESTIONS.
I TOLD THEM IT SEEMED LIKE THE SECOND PUMP WASNT WORKING SO THEY SAID THEY WOULD ORDER THE PUMP. AFTER 1.5 MONTHS OF WAITING THEY SENTOUT A GUY AND IT WAS THE WRONG PUMP. THEY LEFT AND SAID THEY WOULD ORDER THE NEW ONE. AS A COURTESY THEY SENT A COMPANY TO COME FIX MY LEAKS.
THEY FOUND ONE OF THE 2.5 INCH LINES COMPLETELY COLLAPSED AND SAID THEY WOULD HAVE TO REPIPE THE UNIT. HE IMPLIED IT WAS ME. I WORK IN PLUMBING AND I KNOW THAT THE PUMP CANNOT SUCK CLOSED A PVC PIPE. NOW IT HAS BEEN ANOTHER TWO WEEKS AND STILL NO HOTTUB.
SO FAR WE HAVE OWNED THIS HOTTUB FOR 6 MONTHS AND IT HAS ONLY RAN FOR 2 OF THOSE.
BUY ANY THING OTHER THAN FOUR WINDS. NOT WORTH THE HASSLE AND THE WARRANTY CLAIM PROCESS IS SOMETHING YOU DONT WANT TO DEAL WITH
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