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Four Winds Spas Reviews
Satisfaction analysis
1
TOTAL REVIEW
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FOUR WINDS HOTTUB IS YARD ORNAMENT
I BOUGHT A BRAND NEW FOUR WINDS HOTTUB AND HAD IT DELIVERED. THE UNIT IS LESS THEN 6 MONTHS OLD AND ONLY WORKED 2 MONTHS. THE UNIT STARTED UP GREAT AND THEN SHORTLY AFTER I NOTICED A LEAK. AT FIRST I WAITED TWO WEEKS AND NOTICED THE LEAK WAS GETTING WORSE. I CALLED THE BUSINESS THAT SOLD IT TO ME AND THEY SAID THEY WOULD SEND SOMEONE OUT. AFTER TWO WEEKS I CALLED BACK AND THEY ASKED ME A FEW QUESTIONS. I TOLD THEM IT SEEMED LIKE THE SECOND PUMP WASNT WORKING SO THEY SAID THEY WOULD ORDER THE PUMP. AFTER 1.5 MONTHS OF WAITING THEY SENTOUT A GUY AND IT WAS THE WRONG PUMP. THEY LEFT AND SAID THEY WOULD ORDER THE NEW ONE. AS A COURTESY THEY SENT A COMPANY TO COME FIX MY LEAKS. THEY FOUND ONE OF THE 2.5 INCH LINES COMPLETELY COLLAPSED AND SAID THEY WOULD HAVE TO REPIPE THE UNIT. HE IMPLIED IT WAS ME. I WORK IN PLUMBING AND I KNOW THAT THE PUMP CANNOT SUCK CLOSED A PVC PIPE. NOW IT HAS BEEN ANOTHER TWO WEEKS AND STILL NO HOTTUB. SO FAR WE HAVE OWNED THIS HOTTUB FOR 6 MONTHS AND IT HAS ONLY RAN FOR 2 OF THOSE. BUY ANY THING OTHER THAN FOUR WINDS. NOT WORTH THE HASSLE AND THE WARRANTY CLAIM PROCESS IS SOMETHING YOU DONT WANT TO DEAL WITH
ID
Location
Dallas, North Carolina
Reason of review
Bad quality
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Four Winds Spas