Krystle S Zqw

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Verified Reviewer
| map-marker Los Angeles, California

Refund

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Four Sigmatic - Refund
Four Sigmatic - Refund - Image 2
Four Sigmatic - Refund - Image 3

No refund provided. No policy or explanation for the reason.I was charged for a subscription that I had cancelled prior to items being shipped out.

I attempted to obtain my refund for the items that I had stated i DIDN'T want. I did get the refund but the items got shipped to my house the next day and I wasn't told that would happen. I ended up getting charged the full 140.00 dollars for items i DIDN'T EVEn want. I attempted to send some back and was told they didn't have to honor their mistake.

So I had to go through the Better Business Bureau to have a mediation, this whole process took 2 week, and only then were they willing to consider giving me a refund.

I just wouldn't shop here after all this nonsense. Whatever happened to the customer being given the benefit of the doubt and being treated well?

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Loss:
$140
Cons:
  • Website glitches ignored subscription order cancellations
  • Lack o

Preferred solution: Full refund

User's recommendation: Dont buy here because you are not allowed to change your mind, to them thats not an acceptable reason for them to give you your money back

Krystle S Ycx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Took my money and then argued with me for half an hour so they didn't have to give me a refund

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Maria from the chat was sooo unhelpful. She refused to give me a refund after I told her i DIDN'T like the item. She had the worst attitude. They completely messed up my order 2x and then she had the nerve to try to say it wasn't her problem. Do yourself a favor and don't buy their overpriced mushrooms. they suck. I had to get my money back from my bank
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Loss:
$51
Pros:
  • No prons
Cons:
  • Unprofessional

Preferred solution: Full refund

User's recommendation: Do'nt buy here they will steal your money

Cassandra G Thc
map-marker Lindon, Utah

Exchange product/ return product

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Four Sigmatic - Exchange product/ return product
I bought super powder raspberry Pomegranate. It doesnt work for me. I used it once. I would like to return or exchange please. I also bought the chai latte mix and have not opened it and want to exchange for Instant Coffee Mix with lions mane & chaga. My phone number is (702) 824-**** Thank you, Cassandra Gutierrez
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