Four Seasons Nursery

i sent back most of my order to you because the items were dead or you had substituted unwanted trees for what I had ordered. it took several months to even get the order and i was told when i contacted you that it was normal when orders were done late!

I had done my order in spring!

I paid for return postage as well and I had a letter from your company stating that you were going to send a check for a little over 12 dollars for an almond tree that was no longer available and NEVER received that either. Since the order was returned, all of the strawberries died, they were not healthy looking to begin with and one more of the trees the 5 peach tree has died. I want a full refund!

I have waited long enough. I also want refund for the shipping!

I ordered #626042 on 4/24/2021. It is now 6/20/2021 and i have not received the order.

I would like a refund of $76.56 for the order.

It is too late for me to plant these items now, I have had no information from Four Season about my order. Thank you for any help in this matter.

Four Season reached out to me telling me that workers are out in the field. As soon as available, they will send.

They also sent plant fertilizer and animal repellent immediately. That I received.

If I could give 1/2 Star I would. I ordered in early March.

Attempted to call for 7 days straight, only busy signal. Several email sent. Found Alternate phone number with the same results. I requested a payment protest through the credit card, that was when I received the 1st response to my complaints.

After requesting the order cancel for non-delivery, they claimed the order had been shipped. After another 10 days, I received a bag full of DEAD plants. They were dried out, some with some dry dirt others just dried brown plants in a plastic bag. I returned them all in the original package.

This company has HORRIBLE customer service.

I live in Georgia but I plan to go to Illinois to file a complaint against this company. Terrible customer service

My order has not arrived in time to plant most items.I have tried to contact your company for the last 3 weeks but have had no luck. We have ordered from you before and never had this problem.

I purchased the below items on they have not grown or sprouted. I would like a full refund. Please advise.

5-N-1 Peach Tree 05750

American Persimmon 01698

Tophat Blueberry 01699

No response Phone is always Busy

Need to receive the order first

Have not seen my order placed on 2/28/21

507359

WHERE IS IT!!!!!

I finally did get an email and it said they would do their best to cancel. So in the meantime, I cancelled my credit card and got a new one.

Pissed off customer wording is not appropriate.

I ordered some plants from Four Seasons and most were dead when they arrived. I then wrote Customer Service for replacements with the correct forms.

They told me to pay for the Fed Ex fee which I did.

After a week of waiting nothing came so I called Customer Service and they told me to call again. I said this is round around service.

If I wanted Black cherry trees I would of ordered them. If I wanted Pholox I would of ordered them.

I wanted Hollyhocks. I do not want this order.

Four Seasons Nursery, (Bloomingdale, IL) received a @$30.00 order in August from me. On 9/29 I inquired why I had not received the plants.

They advised it was shipped on 9/4/08 and that I should wait until 10/4 - if not received by then they'd trace it. It did not come and by then I said it was too late in season to plant here in NY and I wanted a refund. They indicated they'd put a trace on it and they could not cancel order ('cause it had been shipped already) and that if I received it I could not refuse it! Even after I complained that I wanted a name of a person to address a letter to I got no response for her, Ms.

Grace Avery.

Instead they send a credit voucher! I have returned it along with the dead plants that ironically did arrive on 10/28/08 in a return, receipt requested package, but still have not had my credit account purchase adjusted!