Four Seasons Hotels and Resorts Reviews

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SECURITY TOLD ME TO LEAVE OR ELSE YOUR KIND IS NOT WELCOME HERE TO ME AND MY GIRL FRIEND AMY SHE IS CARRING A BABY IN HER

SO I WAS TOLD TO LEAVE THE HOTEL BY GUN POINT OUTSIDE SO WHAT DO I DO WE WANT 10 DAYS COMP WITH BREKFAST IN THE USA SHE IA SCARED TO GO BACK SO I WANT 75.000 FOR THE HEADACHE FROM YOUR SECURITY DIRECT DEPOSIT IN MY WELLS FARGO ACCOUNT OR I GO TO THE MEDIA HIRE A LAWYER AN TV AS WELL MAYBE SOCIAL MEDIA I LIKE STAYING @ THE FOUR SEASON BECAUSE WE FEEL SAFE BANK NUMBER IS 12210****-*48715**** I WANT IT TODAY BECAUSE THANKS TO U I AM LIVING ON THE STREET MY CELL NUMBER IS 602-770-**** EMAIL IS davidbennett9876@***.com by for now
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ID
#2454840 Review #2454840 is a subjective opinion of poster.
Loss
$2678
Preferred solution
Full refund
New Reviewer

Four Seasons Hotel The Biltmore Santa Barbara Review

Biltmore Santa Barbara ca. Dinner. Four fish dinners. First two fine. Second two so salty I could not eat
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ID
#684024 Review #684024 is a subjective opinion of poster.
Location
Montecito, California
Reason of review
Bad quality

We got scammed for $4000.00

We got scammed for $4000.00. Promised free airline tickets for coming to listen. We, of course, never got any tickets. It is an on going scam in that you pay a $250 a year membership fee. The resorts, if you look on tripadvisor are not high rated resorts, but sub-standard lodging. I usually can spot a scam, but they are slick. Promising you much, delivering nothing. I would warn anyone against going to hear their false presentation and empty claims. We have called them several time concerning the free air line tickets and were told they were not responsible for that, but another entity. I hope I can save one person from wasting their $ by reading this.
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ID
#632954 Review #632954 is a subjective opinion of poster.
Location
Oxford, Alabama
Cons
  • Scam
Reason of review
Not as described/ advertised
Loss
$4000
Preferred solution
Full refund

Frayed Towels Review

We checked in to the Four Seasons Hotel in Whistler BC. The towels in our bath were frayed. I stay at Four Seasons because I like quality. This one is a disappointment.
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ID
#522323 Review #522323 is a subjective opinion of poster.
Location
Whistler, British Columbia

Extremely un-friendly staff

Extremely un-friendly staff. They always talk to each other and neglect the guests. Even when they are serving you they keep talking to each other showing that the guest is not their main interest. A bunch of their staff are always gathered in the lobby in a gangster way, checking out guests laughing out loudly, high fiving each other…etc. I have been in the four seasons in 15 different countries and all had a wonderful customer service but Amman Four Seasons has been an extremely un-pleasant experience. Moreover, Two of the staff were fighting in front of my room, shouting at each other calling names to each other in a very high and aggressive voice. I really think Four seasons should take a serious action towards its employees in Amman to be more customer oriented rather than treating the guests as least priority and the conversation that they are always having is the main focus.
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ID
#403988 Review #403988 is a subjective opinion of poster.
Location
Amman, Amman
New Reviewer

Four Seasons in Oxfor, Alabama SCAM!!!

Four Seasons Hotels and Resorts - Four Seasons in Oxfor, Alabama SCAM!!!
Four Seasons Hotels and Resorts - Four Seasons in Oxfor, Alabama SCAM!!!
Update by user Feb 15, 2013

na

Original review posted by user Jan 31, 2013
Stay away from this place!!! They want you to pay $7,000 for a package with a $700.00 yearly fee. So that is all you need to know about what they want. Most of the reviews are bogus and from the shady sales people. They promise gifts and do not deliver; they were rude if you do not sign-up for their vacation packages. I went 12/7/2012 to the presentation. If you get caught in this SCAM go to http://ehome.uspis.gov/fcsexternal/default.aspx for Mail Fraud Complaint form. I am given them a chance to make things right before I unleash the dogs. I have done this once before for false advertisement via mail. The US Postal Inspection Service gets all parties involved including the sales staff. I got a call from Phoenix, Arizona to make sure I show up, I guess that might be considered crossing state line hmm... The speaker in the presentation was rude to my wife about a question she asked, “How often has the maintenance fee gone up?” He said something to the effect; “That question was not appropriate for this presentation”. The $500 dollar shopping spree is another joke on me. Let’s understand the $100.00 gas voucher send the receipt and a self-address stamped envelope to receive the rebate, which is limited to $10.00 a month up to $100.00; spend $1.00 + time to get $9.00 a month for ten months, which has a 8 to 10 month delivery delay. The “$500.00 Shopping Spree Coupons” spend $90.00 to receive a $5.00 discount coupon and only major credit cards can be used. Four Seasons Resort is definitely a bait-and-switch and is a form of fraud, most commonly used in retail sales but also applicable to other contexts. An email quote from Mr. RC (Randy) Baker, I do not work for Four Seasons beyond consulting work and working with member related issues. Why respond if you do not have a stake in it. Also, I should be hearing back on the mail fraud soon. I am not going away and I will continue telling truth even though the lies about the gifts are being spread.
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ID
#380646 Review #380646 is a subjective opinion of poster.
Loss
$1000
New Reviewer

Solarium or Fish Tank

I live in Montreal, Quebec,Canada, and I purchased a solarium from Four Seasons Solarium 8 years ago. After the first few years it started to leak. I tried to repair the problem, but it pesisted. My installer developed cancer and had to close shop. I then contacted Four Seasons Solarium three years ago and due to rain, hot weather, cold weather etc. I know find out that the warranty is not good because only the original installer holds the warranty. Therefore if your installer closes shop you are out of luck. So the franchise in Ottawa, Ontario sends me a quote for $3000.00 plus taxes based on the pictures I sent, which has to be paid for in advance. Having said all that, don't buy from Four Seasons Solariums. The " limited warranty " is very limited. They do not stand behind their product. I have had to replace two floors ruined by water in the solarium. I will intall a new one but it will be anyone elses. Pissed in Montreal Steve
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ID
#323382 Review #323382 is a subjective opinion of poster.
Location
Montreal, Quebec

All on line nurseries including four seasons, gardeners choice

I learned the hard way, now get this. I ordered some plants on line from house of wesley nusery. I ordered another time from who I thought house of nursery. all of the plants died or did not make it thru the summer. I found that there are 5 nurseries at the same address and used same type of litature and packaging. they will not refund the money but will let you get credit and they will resend you replacements, but if they dont make it, thats it. so good look if the replacements live. Get this. burgess nursery and plant address is 905 four seasons rd. Bloomington, Ill. Four seasons nursery is located at 1706 Morrissey dr. Bloomington, Ill 61704. WOW!! NOW, I find that gardeners choice do not even list their physical address on their website. __ advice, Always question business, including financial, especially on line. and if u do get stung, in addition to filing against the seller, also file a complaint with your credit card company, if you are serious to them, the cc company will investigate and will put the credit back on your card including the s&h companies will inflate the S&H after all, these companies. these on line companies probably do not lose a dime, due to their quote "handling" cost. In most cases they will break even and u have the additional cost of mailing the dead plants back to them. It is this type of behavior of businesses that will further this countries advancement to socialism. GOOD LUCK!!!
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1 comment
#1837179

Further this country's advance to socialism? As in that being a good or bad thing.

I agree with advancing our country to socialism. The abuse of our country's corrupt system of the rich basic stealing from the poor is going to push our country into revolution the likes of what's happening in third world countries.

Maybe not in my lifetime but its coming. And this is certainly a perfect example.

ID
#222612 Review #222612 is a subjective opinion of poster.
Location
Willards, Maryland
New Reviewer

Four Seasons Hotel Run by Thugs

I recently stayed at the Four Seasons Hotel in Westlake Village, CA. It was my fist time at one of their properties and will without question be my last! I had my 3/4 ton truck and an enclosed trailer. When I got there, I could not see anywhere to park the rig, so I parked across the street. I walked up and asked the Valet where I could park and he had no clue. We asked two more valets and none had any idea. I asked both doormen who were as clueless as the valets. I then asked the guy that helped with my luggage and he had no clue. So I went to the front desk and asked the desk clerk if the hotel had parking for my rig and pointed out the window to show him my truck and trailer. He said We have plenty of parking for RV and trailers. So I checked in and when we were done, asked for directions on where to park. He pointed out the front window at a security gate and said pull in there and there is loads of parking. I asked how to get the gate opened and he said just slide your room key. So I followed his instructions. I drove up to the security gat and slid my key card and drove through the gate. Just after the trailer cleared the gate, the road made a sharp left turn and went into a parking garage with an overhang that had an 8' clearance. Guess what? My trailer is more then 8' high. So there i was stuck in the middle of a turn, unable to go forward or backward. It took a considerable amount of time to inch back and forth having to jackknife the trailer in both directions constantly to get out. I had to jump the curb several times. When all was said and done, my trailer was dented in the front on both sides, one rear wheel was bent and the bearing cracked, and the electrical cable sheared in half. I then asked the security guard who was just standing there watching all this where i could park and his directions turned out to be almost as worthless. I finally found a spot on my own and parked. I got out of the truck and took two steps before another security guard ran up and said i could not park there. I asked where I could park and he had no idea. So I said "you know what, it is staying right here!", and walked away. Well that night was my reunion with my old high school buddies that I had not seen in 37 years. Seven of them came back to my room and we started to play poker like the old days. This was at 9:30Pm. We were loud, no question. But since nobody complained, we figure the rooms next to us were empty. We had just ordered $200 of room service when there is a pounding on the door and a security guard demanding that everyone leave. No warning of any kind, just get out. We said we would be quiet and if we could just finish our food, then we would break it up. The guy said no everyone out! We asked for the manager, who backed up the security guard. I then called the next morning and asked for the general manager. He was unavailable. So I checked out. He called a few hours later and I relayed both experiences to him. He totally backed up the night manager and said we did not deserve a warning and ignored the trailer incident altogether. So I wrote the President of Four Seasons Hotels, relaying my story and saying how the hotel manager treated me. His response was to kick back my letter to the same hotel manager who then called and treated me like I was a criminal and denied that the desk clerk ever told me to park behind the security gate. I wrote the president again and the response was he turned it over to his lawyer. I don't know about any of you, but I would not expect this kind of treatment from a Motel 6, let alone a so called 5 star hotel. I would rate them as a minus 5 star in customer service. It may be a pretty and fancy looking place with nice rooms, but they treat you like a criminal not a guest. To sick a lawyer on me and lie about what happened, is what I would expect from a dump in South Central, not the Four Seasons. It seems that no matter how fancy a place is; it can still be run by thugs!
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2 comments
#35677

To begin with there is nothing about the Four Seasons that suggests rigs and trailers. I'm not in the least surprised that no one knew where you could park it.

Most people traveling in such circumstances would have had the good sense to phone ahead and see what arrangements there were before getting there.

Clearly from the rest of your description you had an unpleasant experience as you and your pals decided to behave like children in a quiet hotel and got busted for it. Get over it.

#25002

javascript:ac_smilie(':cry')You didn't walk past the gate to see the arrangements for parking? javascript:ac_smilie(':grin')Sounds like Motel 6 is better situated for you....

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ID
#121823 Review #121823 is a subjective opinion of poster.
Location
Oakland, California

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