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Fotor

Fotor

www.fotor.com
What is your customer experience with Fotor?

Fotor Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Fotor has 1.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "do not do it", "Don't get involved! Scammers!".

  • Most users ask Fotor for the refund as a solution to their issues.

View full overview ›

Media from reviews

Fotor - No phone number for customer service, debited money from my account after I...
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ram s Xdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud Cheating

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Do not even buy the trial; they will charge you one day before the seven days of trial period end, and they are not refunding the money. I was charged for a one-year annual fee of 90$. They are robbing money.

View full review
Loss:
$90

Preferred solution: Full refund

Donald E Uim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

Cancel my subscription as soon as possible. (And refund the $39.99 charge!) I got charged $39.99 and I never signed up for anything.

The charge is bogus, a fraud. And guess what? They only take emails/texts, and want you to put in your customer ID. Guess what?

I have no such ID.

Because I'm not a customer. And they have no phone number to call!

View full review
Loss:
$40
Cons:
  • No phone number or person to call

Preferred solution: Full refund

2 comments
Luanne Aol

Hi Donald, this is Fotor customer support team. We would like to address your concern, please feel free to get in touch with us at support@***.com. We are here to help!

Guest
reply icon Replying to comment of Luanne Aol

Well, cancel whatever subscription you have me down for. It'd also be nice if you refunded the $39.99. Cancel ASAP.

View more comments (1)
Resolved
Kim E Guu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No phone number for customer service, debited money from my account after I cancelled the subscription

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Fotor - No phone number for customer service, debited money from my account after I...
Contains 1 confidential file for company representatives
Updated by user Feb 27, 2024

Company fixed the issue and I have been provided with apology.

Original review Feb 12, 2024

$42.39 was debited from my bank account after I canceled the subscription the day after I used their free trial this is an unauthorized purchase however I cannot speak to a person or get a response about getting my refund I do not use this service and I do not recommend it to anyone else

View full review
Loss:
$42
Cons:
  • No human contact

Preferred solution: Full refund

User's recommendation: do not do it

linda t Cyj

Charged without oermission. Won't acknowledge cancelation

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They're scammers...billed me after I canceled. No ability to contact them...they are jerks.

Just take your money! Won't honor trial or cancelation.

View full review
Loss:
$49
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: Don't get involved!! Scammers!!!

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