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Foster Grant

Foster Grant

fostergrant.com
What is your customer experience with Foster Grant?

Foster Grant Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.8 star rating based on 5 customer reviews. Consumers are mostly dissatisfied. Rating distribution ~67% unfavorable, 33% positive.

Key Takeaways for Future Customers

  • Foster Grant reviews show frequent product durability issues and short lifespan for reading glasses and sunglasses.
  • Expect visible customer complaints about customer service response and warranty support.
  • Price level reported as high relative to product longevity.

Negative Feedback / Risk Areas

  • Frames and screws break easily and parts snap within months.
  • Difficulty obtaining warranty service and replacement parts, especially for Canada; problems with shipping and warranty coverage.
  • Poor customer service experiences, dropped calls, and unresolved refund or replacement requests.

Positive Feedback

Some customers like the lenses and one reported prompt resolution for an ordering mistake.

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Media from reviews

Foster Grant - Broken sunglasses
Foster Grant - Need a replacement part for my sunglassesFoster Grant - Need a replacement part for my sunglasses - Image 2Foster Grant - Need a replacement part for my sunglasses - Image 3
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Show reviews that mention
glasses reading reading glasses part sunglasses replacement pair screw issue care
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Lenise C Iko

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington Heights, Illinois

See below

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AI Highlights
  • Foster Grant glasses bought for $27.99 at Walgreens.
  • Screw popped out during cleaning; return window passed; purchased Jan 31, 2026.

I purchased a pair of Foster Grant reading glasses for $27.99 at Walgreens. I was cleaning the glasses, and the screw just popped out, and the 30 days for returns to the store are over.

The glasses were purchased on January 31, 2026. Is there a way I can get a replacement?

Loss:
$30
View full review
Barbara B Fte

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlottesville, Virginia

Broken sunglasses

AI Highlights
  • Foster Grant sunglasses from Walmart: ear piece fell off on second wear; can't be repaired.
  • Second pair in a year with the same issue.
Foster Grant - Broken sunglasses

I bought foster grant black sunglasses at Walmart recently and second time wearing the frame ear piece just fell off and cannot repair. This is my second pair in year that did this. I do not keep this receipt and am just disappointed.

Loss:
$15
Pros:
  • Lenses
Cons:
  • Break easily

Preferred solution: Replacement pair of sunglasses

View full review
Lenise C Iko

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington Heights, Illinois

Purchased reading glasses snapped part

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AI Highlights
  • Glasses snapped in half at the screw; no solution from Foster Grant rep Carl.
  • They cost about $30 and last around four months.

I was cleaning my glasses and they fell apart just snapped in half by the screw. I have the screw.

I was calling Foster Grant and speaking with someone named Carl and the phone must have disconnected, but there was no solution to my problem. Right now I would say dont buy a product for $30 almost and they only last about four months and youre only using them to read.

Loss:
$30
Pros:
  • I like the glasses while they were working for me
Cons:
  • But i did not expect them to break in less than 90 days

Preferred solution: I would like them replaced

View full review
Brenda W Syx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need a replacement part for my sunglasses

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AI Highlights
  • I can't reach anyone.
  • Calls hang up after the automated system.
  • I won't pay $5 to text or call.
  • I love Foster Grant sunglasses and miss a piece.
Foster Grant - Need a replacement part for my sunglasses
Foster Grant - Need a replacement part for my sunglasses - Image 2
Foster Grant - Need a replacement part for my sunglasses - Image 3

I can't get anywhere with any one. I tried to call and then they hung up on me after they, the automated system, was done talking.

I'm not paying $5 to text or talk to someone.

l can't understand why it is so difficult to get a response. I really love my Foster Grant sunglasses and am missing a piece.

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Anonymous

Broken

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Both pairs or my new foster grant reading glasses have broken..left arm on both pairs fell off...I am quite disappointed as the old ancient pairs lasted years while new ones last months

User's recommendation: Future ?

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Ardis Www

Ordered wrong

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The company is great! They took care of my issue right away and was very pleasant and accommodating.

User's recommendation: absolutely

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Weary G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brampton, Ontario

They're no longer shipping products to Canada and won't honour warranties from Canada either anymore

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AI Highlights
  • They won't ship to Canada.
  • They won't honor warranties for products shipped to Canada.
  • Ordering from Canada on their site does nothing.
Updated by user May 18, 2024

Unresolved

Original review May 08, 2024

Their employee Bernard just informed me that they won't ship any products to Canada anymore and they won't honour warranties from products previously shipped to Canada either anymore even though their products are still sold in stores here. If you try to order products on their website from a location in Canada, nothing happens.

If you live in Canada, they don't want to do business with you anymore. I urge anyone out there who wants to help me to contact the company at the address and phone number above and tell them to provide product and warranty service to Canada again.

BUYER BEWARE!

User's recommendation: TELL EVERYONE YOU KNOW TO BOYCOTT THEM UNTIL THEY RESUME SHIPPING AND WARRANTY SERVICE TO CANADA!

View full review

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