Forward Office Supplies
DO NOT return there email of saing there faxes!!!!
DO NOT sign a thing or reply to an email. they are dodgy and thrive on you not knowing what is in fine print. I signed to order some HP toner and found out 3 months later I singed for an on going delivery. Once I realized I was scammed I stopped buying off them. Soon after I had a different department complain about the same thing!! In an email they replied to was fine print about an ongoing order. Not to mention we received compatible generic toner when we clearly ordered HP! They tell you it's free delivery and it isn't and 30 days my ***. calls after 7 days and threats after 14. DO NOT BUY OFF THESE GUYS!!!!
Reason of review:
Not as described/ advertised
Our company has been getting are cartridges from Forward Office Supplies now for many years. We have found them very professional and they call us to see if we require more cartridges. Recently I needed some urgently like same day service, not only did I receive them but the young gentleman that I dealt with rang me to make sure they had arrived..........couldn't do much better than that. Thumbs up for Forward Office Supplies !!!!!!!!!!!!!! Not sure why you are getting negative reviews maybe its the person not the company they are dealing with. Also their pricing is great, I get calls all the time especially from someone with an American accent wanting to sell me compatible cartridges which we had a bad experience with previously, now this guy if sooooooo rude - we only deal with Canon Cartridges.
Reason of review:
Good customer service
Port Melbourne, Victoria County
These guys are scammers
We have multiple offices, and they called me at the head office about changing the status of an ink order from "urgent to hold" (that we never ordered in the first place) for one of our regional ones. I naively replied with a "yes, that's fine" and unfortunately forgot to follow up with our regional office manager about whether he was waiting for an order or not. In a month's time we get a big order of ink that we never asked for and were forced to pay for. Upon further investigation, these guys had been pestering that office for the past 6 months and been repeatedly told that we weren't interested in their services. Morale of the story is, if they call you, make sure you check everything these scammers say, and NEVER reply to an email, otherwise you'll end up with a product you don't want and a bill that you don't need.
Reason of review:
Order processing issue
Last complaint is rubbish
The guy who wrote the other review went broke owing us hundreds of dollars and tried to scam us for free toner. He has opened up a number of other companies under different names and scammed many other small businesses as well. I have emailed and called this website on numerous occasions and asked them to take it down and they have done nothing. This review on us is invalid and incorrect from a *** artist and should never have been put up in the first place and we never even had a chance to say our part. We are a small business who do our utmost to supply great service. In 10 years we have had only 1 bad review and its from this *** man that costs us money as people read the reviews and take it as gospel
Perth, Western Australia
Forward Office Supplies in Coorparoo, Brisbane are dodgy and rude.
These office people are so dodgy and rude it is unbelievable. Their products are expensive and their recommendations are not right. The staff are the rudest people imaginable. They treat their customers with contempt and do not do the right thing by people, or by the law. Do not do business with them! They are dishonest, and you would be better off taking your money to the big companies, like Officeworks. They ripped me off with an expensive product, which wasn't even the right product for the job. They are an appalling business, and it's a wonder they are still in business with their awful attitude.
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