Skip to content
Fort Loudoun Electric

Fort Loudoun Electric

www.flec.org
What is your customer experience with Fort Loudoun Electric?

Fort Loudoun Electric Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fort Loudoun Electric has a 1.0 star rating from 1 review and overall negative sentiment; consumers report high prices, billing disputes, and poor customer service.

Key Takeaways for Future Customers

  • Check Fort Loudoun Electric reviews before enrolling because multiple reviewers cite unexpected high bills.
  • Be prepared for strict disconnection policies and possible reconnection fees when managing accounts.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing accuracy and unexplained rate increases.
  • Poor customer service responsiveness and long outages without clear updates.

Positive Feedback

Some expected low base rates were mentioned initially, but follow-up billing issues negated those savings.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
Filter review
Deniya Emu
map-marker Chattanooga, Tennessee

Double electric bills

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - We lived in the same home 15 years with wood heat.
  • - Bills were under $200.
  • - 2026 cold spell doubled electric bills.
  • - Seniors can't afford meals.

We lived in same home 15 years. Same appliances and use only wood heat for heat.

Bills general stayed under $200 a month. Cold spell hit in. 2026 and electric bill double and tripled! No way while using wood heat!

We are being robbed! People on social security cant afford to eat or pay bills.

User's recommendation: Go off grid!

View full review
Anonymous
map-marker Oak Ridge, Tennessee

Horrible service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Disconnected 11 days past due; charged $280 past-due and $197 reconnection; 10 am disconnect despite 12:30 payment, reconnection 1h20 later.

We were disconnected for late payment- 11 days late. The bill was due Christmas day I called on a friday to explain we have been off for holidays with no unemployment or anything and she told me monday 10 am disconnect.

I call monday told her I can pay the bill by 12:30 pm cuz had to wait on money to arrive. They wouldnt give me the time, they disconnected us at 10 am Sharp. Charged me the 280.00 I was 11 days past due and an additional 197.00 in fees to reconnect 3 hours later on the same day!!!! And it was still an hour an 20 minutes after I called before they turned it back on.

It's very cold here and if they are gonna charge out the *** to reconnect, then it should be IMMEDIATELY NOT WHEN THEY GET TO IT. .,I will be going with an alternative electric option, they are not a business worth dealing with at all

User's recommendation: DONT EVER USE FT LOUDON ELECTRIC

View full review
1 comment
Guest

Had the same problem. They won't even give you 1 day, when you try to work something out.

They don't care at all. Just want that money!

Anonymous
map-marker Maryville, Tennessee

Electric Service Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - No one is available for updated information at FLEC; power has been out for four days; another storm is coming; they urge filing complaints with the Federal Electric Regulatory Commission.

There is nobody available to give updated information at FLEC. I think everyone needs to send complaints to the Federal Electric Regulatory Commission.

We have been without power four days with another storm on the way. Ridiculous!!!

View full review
Anonymous
map-marker Atlanta, Georgia

Other Product Review

When people say they are considering moving here. I advise them to reconsider...for one reason only...Fort Loudon electric.

View full review
Anonymous
map-marker Dallas, Texas

Power company theft

AI Highlights
  • - FLEC advertised 8.3¢/kWh; bills show over 18¢/kWh after fees.
  • - First bill nearly 3x prior usage; after junk fees it was over double.

I Just Moved to Tn. The power Co here is: Fort Loudon Electric Coop.

I had always heard that TVA supplied power was inexpensive.I was told by FLEC the KWH rate was 8.3 cents. This is a good price and about 25% less than I was paying. When I received the 1st bill, I was pissed to see it was almost 3 times what I was paying for the same usage.After I took off the 1 time junk fees it was over double and billed at over 18 cents per KWH. I called the Co and was told they charge eveyone $22.50 per month for nothing, nada, zip, because they can.

*** can it be legal to charge $270 a year for nothing because you have a monopoly and can steal from your helpless customers ?? I have lived in quite a few areas of this country and have never been forced to pay the electric co for anything but power usage.

This should be totally ileagal to charge for the right to do business with these monpolistic crooks.

HELP!

View full review
3 comments
Guest

Rumors at the Greenback Service Station on 411 that I heard was that they hired a new local Manager so that they could give all of their friends a hugh raise, give lucrative contracts to supporters of a Mr. Pugh such as their underground digger who is making I believe I heard a quarter of a million dollars a year.

So that is why you are paying for so much. Local Manager, local control by just a few members.

The Pugh guy is what I heard is the main issue! I don't know him but a lot of people around here do!

Guest

i call tem to see why my bill is so high they tell me they charge what tva say make money hand over fist the more that the power go off the higher my bill goes

Guest
reply icon Replying to comment of Guest-328269

I was on Fort Loudoun Electric They run the business as a dictatorship . Im glad im off there grid as any time you would ask a question you could get seven different answers . They sure are a soory bunch off liers

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article