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Formula One Autocentres

Formula One Autocentres

www.f1autocentres.co.uk
What is your customer experience with Formula One Autocentres?

Formula One Autocentres Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Formula One Autocentres has 2.2 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Local.
    Cons: Poor and incompetent.

  • Recent recommendations regarding this business are as follows: "Avoid this place Chelmsford branch.".

View full overview ›
John D Mvo

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Verified Reviewer
| map-marker Chelmsford, England

Lost my locking nut and blamed me !

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I checked that I had the nut in the boot before leaving home. On arrival, they asked, after a 40-minute wait, where the locking nut was.

They had misplaced it and said it was not there. I spoke with the manager, who said they would look at the CCTV. It's amazing how their CCTV can see through metal into a boot to see what's happening with a small nut. I spoke to him three days later and he said they had reviewed the footage and nothing was taken from the boot.

I then received a call from the area manager after raising a complaint, who said he has requested the CCTV footage. Clearly, someone was lying, as the branch manager said it had already been reviewed. They admitted no liability.

Peugeot locking nuts cost £175+vat, and it cost me an additional £70 to have them welded and removed. This will be going through small claims court due to their incompetence.

View full review
Loss:
$286
Pros:
  • Local
Cons:
  • Poor and incompetent

Preferred solution: Compensation for replacement parts.

User's recommendation: Avoid this place Chelmsford branch.

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