Formula One Autocentres Reviews
Formula One Autocentres Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Formula One Autocentres reviews show a 2.2 star rating from 1 review; consumers are mostly dissatisfied. Review cites local branch value and low price level but describes poor, incompetent service and a recommendation to avoid the Chelmsford branch.
Key Takeaways for Future Customers
- Local location and advertised discounts may appeal to budget shoppers.
- Expect low price level but verify service standards before booking.
- Consider documented evidence for repairs and ask about warranties.
Negative Feedback / Risk Areas
- Lost locking nut dispute led to denied liability and CCTV contradictions.
- Extra costs reported: Peugeot locking nut replacement £175+vat and £70 welding, now in small claims.
- Recurring customer complaints about customer service and incompetence.
Positive Feedback
Reviewers value location and discounts; price level is reported as low.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Formula One Autocentres reviews show a 2.2 star rating from 1 review; consumers are mostly dissatisfied. Review cites local branch value and low price level but describes poor, incompetent service and a recommendation to avoid the Chelmsford branch.
Key Takeaways for Future Customers
- Local location and advertised discounts may appeal to budget shoppers.
- Expect low price level but verify service standards before booking.
- Consider documented evidence for repairs and ask about warranties.
Negative Feedback / Risk Areas
- Lost locking nut dispute led to denied liability and CCTV contradictions.
- Extra costs reported: Peugeot locking nut replacement £175+vat and £70 welding, now in small claims.
- Recurring customer complaints about customer service and incompetence.
Positive Feedback
Reviewers value location and discounts; price level is reported as low.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chelmsford, England
Lost my locking nut and blamed me !
- - Nut missing from the boot after a 40 minute wait; CCTV review claimed.
- - Nut cost £175+vat; £70 to weld/remove; going to small claims court.
I checked that I had the nut in the boot before leaving home. On arrival, they asked, after a 40-minute wait, where the locking nut was.
They had misplaced it and said it was not there. I spoke with the manager, who said they would look at the CCTV. It's amazing how their CCTV can see through metal into a boot to see what's happening with a small nut. I spoke to him three days later and he said they had reviewed the footage and nothing was taken from the boot.
I then received a call from the area manager after raising a complaint, who said he has requested the CCTV footage. Clearly, someone was lying, as the branch manager said it had already been reviewed. They admitted no liability.
Peugeot locking nuts cost £175+vat, and it cost me an additional £70 to have them welded and removed. This will be going through small claims court due to their incompetence.
- Local
- Poor and incompetent
Preferred solution: Compensation for replacement parts.
User's recommendation: Avoid this place Chelmsford branch.
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