Formstack
Formstack Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Formstack has a 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied and report unfavorable experiences.
Key Takeaways for Future Customers
- Read Formstack reviews: recurring praise is limited; some find the forms product OK for basic needs.
- Expect higher price level compared to free hosting forms solutions.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and lack of communication.
- Billing and subscription issues: hard-to-find cancel links, refund delays, and high price concerns.
- Technical problems can take a week or more to resolve according to reviewers.
Positive Feedback
Some long-term users say the product meets their form needs despite service and billing problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Formstack has a 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied and report unfavorable experiences.
Key Takeaways for Future Customers
- Read Formstack reviews: recurring praise is limited; some find the forms product OK for basic needs.
- Expect higher price level compared to free hosting forms solutions.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and lack of communication.
- Billing and subscription issues: hard-to-find cancel links, refund delays, and high price concerns.
- Technical problems can take a week or more to resolve according to reviewers.
Positive Feedback
Some long-term users say the product meets their form needs despite service and billing problems.
Turn one complaint into a collective action
Fort Worth, Texas
I still haven’t received my letter of good standing , at this point I don’t even need it anymore so I would like to ge a full refund
- - Ordered a letter of good standing on Friday night.
- - Unclear when the phone will arrive per the receipt.
- - Needs delivery timing confirmation.
I ordered a letter of good standing to *** stack on Friday night. I understand that the business day starts Monday, which is yesterday but what I dont know is that on the receipt and never did say when I would be receiving my phone. I need that f
User's recommendation: Don’t use this company,they do not communicate with you
Trying to cancel
- - We switched to a free forms solution from our hosting provider.
- - Canceling Formstack was hard; the link is hidden on the billing page via three dots.
We've been using Formstack for several years. For what we use it for it's OK but it's way over-priced.
We have recently started using a forms solution provided by our website hosting company that is FREE! and does everything we need. So now I need to cancel. One would expect some sort of link on their website to do this but NO.
I found their phone number but it's just a voicemail - no one is there at 11AM on a Friday! I eventually found the answer - click on three dots hidden on the billing page!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Formstack sign has been down for over a week and no one there has been able to do anything about it. You do not answer calls or emails.
User's recommendation: Fix a tech problem in less then a eeek
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst customer service in the industry
- - I've spent six years with this company; no other fit exists.
- - Customer service is abysmal.
- - They blame users and dismiss issues; I'll stop using them.
I've dealt with this company for the last 6 years as I can't find another product that meets our needs, although I've searched for years. The customer service is ABYSMAL.
If they ever do get back to you, it's snarky and dismissive.
They do not research any issues and instead just tell you it's a problem on your end. Dumping this company will be the highlight of my career.
User's recommendation: Make JotForm work for you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJerome mashauri doordash account
- - Background check approved; verification failed.
- - Two weeks passed; no Farmack contact.
- - I want to start dashing; need help.
Hi, I applied for doodash two weeks ago, and my background check was approved, but ,y additional verification check did not pass. Wrote a review request and it said that you guys will get back with me in a business days.
it now almost couple weeks and no one from farmack has contacted me yet. i want to start dashing how can you help me with this matter.
Preferred solution: nothing
Companies Similar to Formstack
Cognito Forms
“I just signed up today and I've created a form that I'm very, very happy with. However, I need to...“
Typeform
“We once used your services 5 years ago and you still bill my account for a service I am not using. Your...“
forms app
Formsite
“I dont have a complaint I wanted to know about my stipend and when should I expect it thank you very much“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Their support use to be great. Now is a horror!! What has happened.