Skip to content
  • Login
Formstack

Formstack

www.formstack.com
What is your customer experience with Formstack?

Formstack Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Formstack has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Fix a tech problem in less then a eeek", "Make JotForm work for you".

  • Consumers are not pleased with Billing Practices and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

View full overview ›
Jameca Kel
map-marker North Port, Florida

Trying to cancel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We've been using Formstack for several years. For what we use it for it's OK but it's way over-priced.

We have recently started using a forms solution provided by our website hosting company that is FREE! and does everything we need. So now I need to cancel. One would expect some sort of link on their website to do this but NO.

I found their phone number but it's just a voicemail - no one is there at 11AM on a Friday! I eventually found the answer - click on three dots hidden on the billing page!

View full review
Elvin Vaw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Formstack sign has been down for over a week and no one there has been able to do anything about it. You do not answer calls or emails.

View full review

User's recommendation: Fix a tech problem in less then a eeek

Krista R Jye

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lewistown, Montana

Worst customer service in the industry

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I've dealt with this company for the last 6 years as I can't find another product that meets our needs, although I've searched for years. The customer service is ABYSMAL.

If they ever do get back to you, it's snarky and dismissive.

They do not research any issues and instead just tell you it's a problem on your end. Dumping this company will be the highlight of my career.

View full review

User's recommendation: Make JotForm work for you

Jerome M Nxs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Binghamton, New York

Jerome mashauri doordash account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Hi, I applied for doodash two weeks ago, and my background check was approved, but ,y additional verification check did not pass. Wrote a review request and it said that you guys will get back with me in a business days.

it now almost couple weeks and no one from farmack has contacted me yet. i want to start dashing how can you help me with this matter.

View full review

Preferred solution: nothing

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article